Mark43 is approved to hire in Canada, the UK, and 40 U.S states, including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, and WI. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. 

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. 

Mark43 is seeking a dynamic and strategic Senior Technical Product Manager to join our team. In this role, you will play a pivotal part in ensuring our products are not only robust but also primed for scale, leading initiatives that focus on platform level product functionality. If you're passionate about driving product excellence at scale and envisioning a future where technology transforms public safety, we invite you to be a catalyst for change with Mark43. 

What You’ll Do 

If you were part of our product team, here are some things you may have done last week: 

Worked with engineering and design teams to execute the strategic roadmap for the technical platform  Iterated on an existing platform features to drive product functionality and performance  Contributed to and revised the platform product backlog based on customer and market insights  Collected requirements, established success metrics, collaborated with design, and worked towards execution for the feature sets you own  Worked with stakeholders (customers, internal subject matter experts, vendors, technical resources, etc.) to craft and revise requirements to guide design and engineering  Ensured delivered solutions meet stakeholder expectations  Provided product expertise to internal teams like sales, support and professional services  Clearly communicated problem statements and led ideation sessions with stakeholders   Monitored metrics to help you make data driven product decisions  Further immersed yourself in the end-user experience via customer facing activities, such as solution refinement, show-and-tells, ride-along opportunities and communications center site visits  

What You’ll Need 

We are looking for someone with 4-7 years working experience as a Product Manager or product leader, preferably with enterprise SaaS experience. You should have demonstrated experience working on platform level product functionality. In order to be successful in this role, you will need the business, design, and tech acumen to have productive discussions with sales team members, designers and engineers. You will also need strong story-telling skills in order to garner enthusiasm from internal and external stakeholders of the products you work on. You should have excellent written and verbal communication skills and be able to utilize them to channel the points-of-view of a wide range of stakeholders.  

People who thrive on our team also tend to share the following characteristics: 

Humble, open, and curious. You value ideas and opinions, no matter who they come from, and you’re excited about listening and learning being a big part of your job. You are easily able to empathize with users who are different from you.   Attentive, active listeners. You’re interested in what others have to say and illustrate your interest with your actions.  Enthusiastic collaborators. You understand that the best outcomes are achieved through shared ownership, and seek to spread knowledge and expand participation rather than restrict it.  Comfortable with uncertainty. You know that sometimes problems and situations can’t be simplified or fully understood, and are at ease working within this type of haziness, especially when working towards a deadline.  Passionate about personal growth. You view mistakes as opportunities for learning, and want to grow as a colleague and person. You take ownership over your own work and commit to every part of a task, from big picture to small details. 

We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a target base annual salary range of $130,000-$185,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, paid time off, and a 401k with a company match. Please note that the higher end of this range will be reserved for candidates with appropriate experience who reside in high cost of labor markets.  

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.