At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We are seeking an entrepreneurial and passionate Program Manager of Mobile Technology to take our customer experience to the next level. We’re solving problems across a broad range of domains: trade, banking, retirement funding management, and employee stock reward through real-time transactional online and distributed systems.
The role focuses on proactively engaging with our technical and business functions by providing personalized and customizable digital experiences to our clients to help them meet their financial goals. The program manager role will collaborate with other product and technology teams, as well as lead a cross-functional program team to holistically enhance a robust and efficient client experience for schwab.com. An ideal candidate will enjoy being part of a impactful and growing digital team, working in a fast paced environment, be process and data oriented, have strong communication skills, and have extensive experience with a secure, client-facing online technologies. This role requires a creative mind set, strong solutions-oriented view and ability to forge relationships with many internal and external partners.
What you’ll do:
Collaborate with other Technology teams to create the best online customer experienceLead a cross-functional team of stakeholders (Business Development, Software development teams, UX, Marketing) to develop a vision and a roadmap to take our client centric online solutions to the next levelExecute this vision by actively partnering with technology teams and participating in agile scrum ceremonies, including owning the roadmaps and prioritizing the backlog as necessaryProvide timely and proactive production support to usersProvide regular and concise updates to the Senior Management Team What you have Bachelor’s degree in Computer Science or related field5-7 years of technical program management experienceUnderstanding of Software Development Life Cycle (SDLC) and project planning/execution skills including estimating and schedulingMust be self-starter, extremely detailed and analytical, and have a curious mind that enjoys digging into how things work and continuously strives to enhance the product, workflow and the processComfort in a dynamic, fast-moving and collaborative work environment, with a positive attitude and solid work ethic.Keen eye for recognizing consistent and efficient client experiences and promoting a continuous improvement culture (Experience on an agile digital product team is highly preferred)Experience in building partnerships, mobilizing and motivating teams, influencing others at all levels of an organization, and driving change to effectively deliver on projects in a cross-functional environmentExcellent presentation, communication, and interpersonal skills, to communicate at all levels with clarity and precision both written and verbally Options Apply for this jobApplyShareRefer a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Why work for us?Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.
Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Application FAQs
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