JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Description
Senior Technical Services Manager

Work Dynamics
About JLL

Here in India, we manage over 6.5 mn  square feet of space across 21  offices.

Our client’s mission "to organize the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars. 

The Asia Pacific region is an important part of our client’s success: occupying 65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive. 

Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow! The JLL account team has developed a unique culture, drawing and adapting from JLL and our client’s way of working and thinking.

What this job involves:

Leading Technical Services

You will be responsible for delivering superior technical services overseeing all operations of all building systems, ensuring they run efficiently, safely and cost-effectively.  In an exciting and dynamic environment you’ll achieve excellence in managing critical operations and programs onsite with our client. You’ll ensure the highest standards are delivered and best practices implemented consistently. You’ll partner with vendors providing your expertise in managing the client environment and technical services, with a focus on continuous improvement and risk management.

This role will manage a team of 5 technical services team members across Gurgaon Responsible for providing outstanding client service, you’ll lead, monitor and mentor to effectively control technical services activity. This role will also support local and regional initiatives by driving consistent improvements in implementation and service delivery.

Act as a coach and mentor

You’ll play a key role in actively encouraging an environment that supports teamwork, cooperation, performance excellence and personal success. You’ll play the role of coach, motivating and developing team members through regular assessments of service delivery and always seeking to improve where possible. 

Prioritizing the facilities needs—always

Experienced in technical services, you’ll be on top of all the mechanical, electrical, plumbing and civil works needed while managing facilities. Likewise, you’ll play an essential role in reducing workplace risks by maintaining visibility of maintenance, routine inspections and scheduled down times. You’ll stay in close contact with teams for all facility related issues, ensuring total compliance with all legal and technical services standards. You’ll be hands-on in your approach and while able to periodically review logs, checklists and maintenance schedules, you’ll also spearhead and implement cost saving and energy programs, improving efficiency and minimising environmental impact will see you succeed in this role.  

Putting critical plans and reports in place

Planning is a big part of your mandate. In this role, you’ll take charge of planning and managing technical services budgets and contracts. Your expertise will be essential in planning and developing recommendations and effective inventory and planning management. You’ll be performing regular audits with a focus on cost savings, risk management and energy management. You’ll strive to keep any down time to a minimum by setting up best practices that promote seamless service delivery to our client. Your analytical skills will also come in handy, as the role requires you to record and report data accurately.

Winning our clients trust

As Asst. Technical Services Manager, you’ll be working with our client and will build strong relationships through your proactivity and engagement. You’ll make sure that the client expectations are met each and every time, being the go-to person for any technical services related queries. 

Sound like you? To apply you’ll need to be:

Experienced in Technical Services

For this role, you’ll need a minimum of 08  years experience in engineering or technical services delivery in a facilities management environment. This should include a minimum of five years experience in managing a contract of works . Furthermore, a strong knowledge of occupational safety requirements and improvement initiatives may help you land the job. A degree or a professional qualification in Engineering / Technical Services would be an advantage.

Well rounded skills

As Asst.Technical Services Manager, you will undeniably have very strong technical skills, for this role we’re looking for the full package, so you’ll need to demonstrate your expertise in interacting with a wide range of stakeholders and team members. Impeccable people skills will be a must have for this role as you’ll enjoy working within a diverse and inclusive team.  You’ll take the time to listen to people in order to apply your expertise and create maximum positive impact.

An eye for detail

Do you have an eye for detail? Attention to detail combined with high level analytical skills are vital for success in this role, you’ll analyse qualitative and quantitative information and translate this into strategic deliverables. 

Great organisational skills

We operate in a fast paced, high volume environment and you’ll need to keep up to speed. To do so you’ll have great time management and organisational skills, be good at meeting deadlines and be able to adapt to changing requirements. 

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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