Our Client, a Financial company, is looking for a Senior Technical Support for their Richmond, VA location. Responsibilities: + Hands on Technical Support role with good ticketing systems background. + More of physical job, doing imaging, customers zoom, shipping FedEx, receiving hardware, reimaging testing and unboxing + Limited trouble shooting Requirements: + 1+ Yrs of any tech support / field technician exp is required + Some technical knowledge is required + Any Ticketing system (ServiceNow) exp is a plus + Good communications Why Should You Apply? + Health Benefits + Referral Program + Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.