About Our Company: Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations. Location: This position is hybrid, based in Laurel, MD 20707. Role: Delmock Technologies, Inc. is seeking a Senior Technical Writer to to provide comprehensive technical writing services for the development of user and technical documentation for our client, WSSC Water. Responsibilities: Creates documentation, including standard operating procedures, quick reference guides, user guides, training manuals, brochures, after-action reports, and instructional videos. Determines the clearest and most logical way to present information and/or instructions for greatest reader comprehension and writes and edits technical documentation accordingly Proofread prepared documents to ensure adherence to grammatical and formatting standards Elicits documentation from IT departments to be stored in IT Technical Documentation Repository, formats and uploads documentation to the IT Technical Documentation Repository and Comprehensive Repository. Media content and textual information for videos will be elicited from the video requestor, formatted and developed in alignment with the requestor’s needs, compliant with accessibility and quality standards, and saved to Microsoft Stream. Minimum Requirements: Bachelor’s degree in English, Communication, Information Technology, or related field. (10 years of relevant experience may be substituted in lieu of a bachelor’s degree.) Six (6) years of senior level experience in a technical writing position. Proficient in documentation tools and version control. Understanding of software and project development processes. Capable of clear and concise writing tailored to various audiences, with strong editing and familiarity with style guides. Preferred/Nice to Have Skills: AP style guide experience. SOW and RFP Development experience. Clearance: The ability to pass a background check is required. Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support teams. At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI! DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.