About this role:

Wells Fargo is seeking a Senior Technology Business Systems Consultant for the DIR-TEAM. The team uses SRE methodology to handle interrupts and have the posture to detect and react to observations that are a threat to the SLOs. The TEAM facilitates and owns P4 and P5 activity on the DIR-TEAM Channel to prevent a major incident. 

Learn more about the career areas and lines of business at wellsfargojobs.com

In this role, you will:

Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems

Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements

Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems

Partner with business and technology teams to evaluate moderately complex business problems and lead a team to provide comprehensive technological solutions

Act as an internal consultant within technology and business groups by using quality tools and process definition or improvement to re-engineer technical processes

Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables

Coordinate communication and information flow between business and technology teams

Be prepared with fingers on keyboards to post and remove banners when triggers are met, and approvals done.

TMIM will bring support, app owners, vendors, and stakeholders together to restore service and once that is done the TEAM will remove banners.

Practice certification of all capabilities to post a banner and attend weekly SDI business meetings to work the backlog and prepare for future go-live capabilities.

Works closely with the PSM NFRs to give feedback on incoming procedures and templates so that right solutions are in place. 

Required Qualifications, US:

4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

2+ years of collaborating and consulting with business and technology teams to evaluate and resolve issues to provide technological solutions and manage both project schedules and deliverables.

2+ years of coordinating communications and information flow between business and technology teams.

2+ years of experience with troubleshooting and technical support of various applications.

Desired Qualifications:

Strong organizational, multi-tasking, prioritizing skills who can work unsupervised in a fast-paced Platform environment.

Strong attention to detail and accuracy skills

Excellent verbal, written, and interpersonal communications skills – able to present status, facts, thoughts and ideas in a clear, concise, and organized manner

Personal dedication and strong work ethic

Strong time management skills, with an ability to multi- task, handle multiple test assignments, and prioritize one's own work

Excellent attention to detail and ability to analyze business requirements

Working Experience with Splunk

Working Experience with APM

Working Experience with DownDetector

Working Experience with AppDynamics

Working Experience with Glassbox

Working Experience with ServiceNow

 

Pay Range:

For CA L87,700.00 - 155,900.00 USD Annual

Locations:

1755 Grant St., Concord, CA

300 S. Brevard St., Charlotte, NC

550 S 4th St., Minneapolis, MN

2600 S Price Rd., Chandler, AZ

1301 Solana Blvd., Westlake, TX

Job Expectations:

This position is not eligible for Visa sponsorship

Ability to work on-site at approved location

Relocation assistance is not available for this position

Benefits:

Information about Wells Fargo's US employee benefitsInformation about Wells Fargo's International employee benefits

Posting End Date:

08 Nov 2024

*Job posting may come down early due to volume of applicants

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$73,100.00 - $155,900.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursement

Posting End Date:

7 Nov 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.