Our Client, an Agriculture And Energy Services company, is looking for a Senior Telecommunications Engineer III for their Remote location. Requirements: + Experience with Microsoft Teams Voice to support migration efforts to Microsoft Teams voice platform. + Experience with Contact Center as a Service (CCaaS) platforms such as Five9, NICE, Genesys or Cisco + The ability to work with the business to gather business requirements. + Not just understand the how, but also the why, when, and why not of telephony service delivery in support of business process and goals. + Develop telecommunication solutions to address user needs. + Prepare detailed specifications flowcharts and end to end Visio designs for implementation of telephony solutions. + Maintain telephony related hardware, software, and infrastructure. + Monitor, log, track and resolve hardware, software, and infrastructure deficiencies and notes weaknesses or tendencies toward failure. + Migration of legacy phone systems into Microsoft Teams Voice + TDM, IP-PBX, and VM/UM integration + PRI, Digital, Analog, VOIP, IP Telephony, POE, H323, SIP (station and trunking) + PSTN connectivity – ISP provisioning/management + Ability to design, administer, troubleshoot, and support dial-plans and call flows/vectors. + Deployment of Microsoft Teams in a complex enterprise environment + QOS/COS traffic shaping/bandwidth throttling Monitoring, packet capture and analysis and troubleshooting IP voice issues. + Understanding of Number Porting Why Should You Apply? + Health Benefits + Referral Program + Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.