National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/)

National Interstate is looking for a Senior Transformational PMO Leader to join their team. This individual will work a hybrid schedule out of the Richfield, Ohio office.

Essential Job Functions and Responsibilities

Responsible for overseeing the development and execution of comprehensive project plans within the PMO, ensuring they align with organizational goals and strategic priorities. Oversees the scope, resources, budget, and timelines for multiple projects.Accountable for ensuring the timely and within-budget delivery of projects by implementing efficient project management methodologies and fostering continuous improvement.Facilitates communication regarding project expectations, progress, and outcomes to team members and stakeholders, ensuring clarity, alignment, and effective information flow throughout the project lifecycle.Oversees and identifies high-impact project risks and issues, developing and implementing robust risk management strategies and contingency plans.Provides leadership, mentorship, and motivation to project managers and team members, promoting a culture of accountability, collaboration, and excellence in project execution.Responsible for ensuring high-quality project deliverables that meet or exceed company standards and customer expectations by leveraging best practices and advanced quality assurance processes.Drives fact-based organizational decisions leveraging financial modeling and total cost of ownership principles.Builds relationships and alignment with executive audience, ensuring alignment towards corporate objectives and future roadmap.Develops and oversees robust project documentation and reporting systems, ensuring comprehensive and insightful updates on project status and performance are regularly communicated to stakeholders and senior management.Performs other duties as assigned.

Job Requirements

Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.

Experience: Generally, a minimum of 18 years of related experience that includes experience in IT Project Management, including 8 years of leadership experience. Continuing progress toward and/or the completion of a professional designation preferred, such as Project Management Professional (PMP), Projects IN Controlled Environments (PRINCE2). Proficiency in project management software such as Microsoft Project, JIRA, or Asana.

Scope of Job/Qualifications: Typically manages 2 or more reports. Contributes to the development of strategies, performance targets, and policies and procedures. Collaborates with management to understand workforce needs and position the organization as a preferred employer. Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management. Provides mentorship, guidance, and training to team members, promoting best practices and continuous improvement. Champions the implementation of best practices, introducing new techniques/tools to the project management team, including advanced methods and approaches. Is experienced in Change Management frameworks (Prosci, ADKAR), process improvement, and Business Relationship Management functions. Offers expert consultancy on the organization's business and technology operations. Plans and ensures that the team meets budget and performance targets.

Company:

NIIC National Interstate Insurance Company

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.