Amadora, Lisboa
16 days ago
Senior User Researcher (m/f/d)
Create a better #TomorrowWithUs
At Siemens, we believe that technology with purpose has the potential to solve the greatest challenges of our time. With over 300 thousand of the world’s most brilliant minds and the power of a presence in more than 190 countries, we make a truly global impact.
At the Portugal Tech Hub, we drive change in our businesses and services, from Portugal to the world, in areas such as Cybersecurity, Software Development and Testing, Big Data, Artificial Intelligence, Cloud, and many more. 
With around a decade of history, the Portugal Tech Hub is the home of the new technologists – Dream Builders, Impact Creators & Future Makers. 

Are you one of them? Join us! 

About Siemens Technology DepartmentSiemens Technology is the central in-house research unit at Siemens and as such occupies an outstanding position within Siemens' R&D facilities. It acts as a strategic partner to support Siemens’ business units with R&D services, protects the company’s intellectual property, coordinates the collaboration with top universities worldwide, and supports standardization activities in all business units and regions. Through its R&D activities in Germany, USA, Portugal, China, India, Japan, and Eastern Europe, Siemens Technology helps to secure the company’s technological future and strengthen its ambition.

Your mission will be…As Senior User Researcher you will be instrumental to investigate current and future user needs. You will lead generative, evaluative, qualitative and quantitative research methods to build understanding and appreciation for our users, improving product definition and drive business goals  
Some of the main activities will be: Define and conduct sophisticated user research studies for B2B product and solution portfolios following a User-Centered-Design approach Contribute to the user centered culture at Siemens, establish and evolve our ways of working with, developing and evangelizing standards and best practices for user research Shape product strategies grounded in user research insights, act as a strategic partner and develop excellent relationships with cross-functional leaders Enable the measurability of UX initiatives and outcomes combining various data sources to provide an integrated view on our impact and UX maturity Collaborate and mentor the UX team and multi-functional team members to understand requirements, ask the right questions and select appropriate research methods Be the direct link to our user base and help the cross-functional team to build understanding about their needs, attitudes, emotions, and behaviors to inspire and inform our solutions Generate user research artifacts and synthesize insights effectively to communicate outcomes in practical ways Help grow our inclusive UX team culture with your unique personality

We are looking for someone with… Demonstrable experience as a hands-on User Researcher and in measuring UX impact and driving organizational changes toward user-centered approaches Solid portfolio of work demonstrating applied research, including experience integrating user research into product designs and strategy for enterprise B2B software, product suits or cloud platforms Knowledge of a wide range of user and market research methods and techniques, such as usability studies, field research, prioritization studies, user interviews, survey research, benchmark studies, etc. Education background in Computer Science, Human-Computer Interaction, Cognitive Science, Learning Sciences, Statistics, Psychology, or equivalent practical experience Skills to generate user research artifacts such as personas, job-to-be-done, user scenarios, need statements to effectively synthesize and communicate results Ability to generate user research artifacts such as personas, job-to-be-done, user scenarios, need statements to effectively synthesize and communicate results Previous Experience working with executive-level partners and influencing business strategy as well as bringing to bear user satisfaction and behavioral analytics tools with sophisticated quantitative research and statistical analysis Passion to never-stop growing Respect and appreciation of each person’s uniqueness, willingness to co create and share knowledge Proficiency in English

What you can expect from us…A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our on-site medical center, and the chance to join sports groups.In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.
 What makes us proud as an employer:Top Companies to work in Portugal 2023 (by LinkedIn) World's Best Employer 2023 - 1st place in the Engineering and Production category (by Forbes) Most attractive company to work in 2023 - 6th place (ranking of Universum) Company with the best reputation in the Technological/Industrial sector in Portugal 2023 (according to the Merco Empresas study)
Please attach your CV in English.

#Siemens #PortugalTechHub #TomorrowWithUs

Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!
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