The role

We are looking for a passionate Senior UX Designer to help us shape and evolve HelloFresh’s  Habit Building experiences  through a holistic and customer-centred design approach. Your work will span across HelloFresh’s loyalty program, as well as owning the key levers for retention and customer behavior change across the customer lifecycle for 6 brands, across 16+ markets.

 

We are looking for a Designer who can build strong cross functional relationships, delivering experiences across multiple teams. You’ll drive the design process from discovery to implementation and bring new perspectives to these areas.

What you’ll do Understand, own and improve customer experience and journey by being the customer’s voice and translating their needs into our digital products in a seamless way Navigate strategic and tactical design lenses by creating an approach that is rooted in a long-term outlook but paced to deliver customer value continuously Design clear and concise Habit Building  experiences to improve customer  awareness, comprehension, and clarity for our customers, with solutions that bend and flex to the needs of multiple brands Build partnerships with POs, Engineers, UX & Content Designers, and UX Researchers to drive design concepts into iterative deliverables and into customers hands.  Inspire your peers and fellow designers through your craft and design execution. What you’ll bring Extensive product design experience in B2C, demonstrated in a strong portfolio. Experience in strategic product design thinking and the ability to go from discovery to execution in an iterative approach.  Passion for your craft with an eagerness to execute seamless and holistic experiences for our customers.  Experience in working and contributing to Design systems. Experience in working alongside UX Writers and UX Researchers. Mastery of Figma and fluency with other digital design and prototyping tools. Excellent English communication and writing skills. What we offer: 

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

Immerse yourself in a diverse global community of 90+ nationalities. Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model. Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals. Invest in your growth with a German language learning budget, and access to the HelloFresh Academy. Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

 

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