ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is seeking a Senior UX Researcher to help fuel an exciting era of growth for our portfolio of brands by leveling up our research practice and keeping users at the center of our strategy. 

We are seeking an experienced and impassioned researcher to help us transform wedding planning into an easy and delightful journey that helps engaged couples pull off their dream celebration with confidence. 

As a seasoned researcher your methodologies will ensure that we understand our users and can connect the opportunities we discover via research to our business strategy. You know how to translate stakeholder goals into effective research questions. You proactively engage with teams to highlight insights and research trends that may be applicable across areas. You’ll work closely with exceptional product managers and designers to help create desirable solutions to real user needs. 

User Research at The Knot Worldwide endeavors to solve important problems, develop excellent people, and operate as great partners with the rest of the company. If you’re attracted to this culture with a market leader that has its highest growth and impact ahead of it, we’d love to hear from you!

RESPONSIBILITIES:

Collaborate with product teams to understand product objectives, identify research questions, and translate those to in-person and remote usability studies, user interviews, and surveys. Design and execute studies that uncover user behavior and attitudes, using the right methodology and measurement techniques. Analyze, interpret, and socialize research insights 

SKILLS & EXPERIENCE:

A Bachelors, Masters, or PHD in Social Science, Neural Science, Human Factors, Cognitive Psychology, or other fields emphasizing human behavior; will also consider other related fields. 3+ years experience designing and executing qualitative and quantitative research plans across methods in the consumer product space. Strength with both quantitative and qualitative methods Experience answering meaningful and impactful consumer product questions using research and advanced measurement techniques. Experience managing projects involving cross-functional teams. Detail oriented and self motivated to work independently on a variety of tasks. Excellent interpersonal, communication, and collaboration skills with a knack for storytelling.

WHAT WE LOVE ABOUT YOU:

You deeply understand users and put them at the center of everything you do. You advocate for our users every day.  You help us apply the right user research tools to answer important questions about user needs and best ways to meet them.  You are respectful and act with the highest integrity.  You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments. You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it. You seek out feedback and never settle in your quest to grow and develop.