We are NYC based, but remote friendly unless specified. 

Hello, World! Codecademy is on a mission to build inspiring careers in technology through engaging, accessible, and interactive online coding education.

Our learners have gone on to start new jobs, launch new companies, and lead new lives thanks to their work with Codecademy, and our platform has transformed the way businesses develop and retain their teams.

Since 2011, our team has grown to over 200 employees serving 50+ million learners from 190+ countries. We’ve raised over $82M in venture capital funding from top investors including Prosus, Owl Ventures, Union Square Ventures, Y Combinator, and more--which gives us the capital to get stuff done in an impactful way.

Join us to help build a business that empowers tens of millions of people to lead better lives!

Overview:

We are seeking a highly skilled and experienced Senior User Experience Researcher to join our dynamic UX team. In this role, you will play a pivotal part in shaping the future of Codecademy’s user experiences. You will lead and execute comprehensive research studies, provide actionable insights, and help drive strategic decisions to enhance our platform’s usability and effectiveness.

Opportunity Highlights:

Authoring Studies: Design and develop research studies using a variety of methods that align with Codecademy’s strategic goals, ensuring they address key user experience questions and deliver valuable insights. Conducting Qualitative Research: Identify and recruit diverse participants who represent our user base, ensuring a range of perspectives and experiences are included in the research. Manage the logistics of research sessions, including scheduling, coordinating with participants, and ensuring smooth execution of studies. Conduct moderated and unmoderated sessions and analyze results to uncover deep insights about users’ experiences, needs, and pain points. Conducting Quantitative Research: Experience collecting, analyzing and interpreting quantitative data. Work with our Data Science team to obtain actionable insights and inform Product and Design decisions. Analyzing and Documenting Results: Accurately document observations, user feedback, and key findings from research sessions to ensure comprehensive and reliable data collection. Synthesize and analyze this data to derive actionable insights and recommendations. Create detailed reports and presentations to communicate findings to stakeholders. Maintain organized and thorough documentation of research processes, methodologies, and results to ensure transparency and reproducibility. Defining and Evangelizing Research Practices: Contribute to the development and promotion of best practices in UX research within Codecademy. Advocate for user-centered design principles and methodologies across the organization. Collaborating with UX Team and Stakeholders: Work closely with our UX team and other stakeholders to integrate research findings into product development, ensuring a user-centered approach is maintained throughout the design and development process.

Skills & Qualifications 

Minimum of 5 years of experience in User Experience Research, with a proven track record of leading and executing research studies in a tech or educational context. Bachelor’s degree in Psychology, Human-Computer Interaction (HCI), Anthropology, Design, Computer Science or a related field. Expertise in qualitative and quantitative research methods, including user interviews, usability testing, surveys, and data analysis. Proficiency with research tools and software. Knowledgeable about a variety of UX Research and Data tools. Should be familiar with moderated and unmoderated testing platforms, survey platforms, data insights and visualization tools. Excellent verbal and written communication skills, with the ability to clearly articulate research findings and insights to both technical and non-technical stakeholders. Ability to create compelling documentation of your conclusions. Ability to understand the context, perspectives, needs and emotion of our learners in order to derive more insightful findings. Strong collaborative skills, with a demonstrated ability to work effectively with cross-functional teams in a remote work environment. Strong analytical and problem-solving skills, with a keen eye for detail and a passion for understanding user behavior.

Bonus Skills:

Master’s Degree/specialized courses in UX Research or extensive experience in a relevant industry (Start-up, SaaS, Education Tech) Familiarity with prototyping and UI design, specifically on Figma, is preferred. Basic understanding of computer science, front-end or back-end development is a bonus.

Target base salary range for this job requisition is anticipated to be $115,000 to $143,000 annualized.

We also offer full benefits. The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.

Codecademy from Skillsoft! 

MORE ABOUT SKILLSOFT:

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft partners to thousands of leading global organizations, including many Fortune 500 companies. The company features award-winning systems that support learning, performance and success including Skillsoft learning content and the Percipio intelligent learning experience platform.

Learn more at www.skillsoft.com

 

#LI-remote

 

Equal Employment Opportunity

At Codecademy, we are committed to teaching people the skills they need to upgrade their careers. Codecademy aims to educate a richly diverse demographic of learners with our product and in order to accomplish this, we believe our team should reflect that rich diversity. Our company celebrates diversity in all of its forms-- race, gender, color, national origin, marital status, sexuality, religion, veteran status, age, ability, disability status-- and works to create an inclusive workplace where people of all backgrounds and beliefs are empowered to better their futures.