About Holy Cross Health

Holy Cross contains one of the greatest concentrations of medical talent in South Florida. Our medical staff consists of more than 600 highly skilled physicians representing nearly every specialty in medicine. Their skills attract patients from around South Florida, across the United States and around the globe.

Our main campus in Fort Lauderdale, Florida is supplemented by outpatient facilities conveniently located throughout Broward and Palm Beach counties. They include: 

Holy Cross Urgent Care Centers

Holy Cross Medical Group Practices 

Holy Cross HealthPlex

Holy Cross offers:

367 Bed Hospital

Emergency Department (Geriatric-certified, non-trauma)

6 Inpatient Units (Intensive Rehab Unit, Intermediate Care Unit, Surgical Telemetry, Orthopedics, Cardiovascular Intermediate Care Unit, Telemetry)

3 Critical Care Units

Cardiovascular ICU, Neurosurgical ICU, Coronary Care Unit

 Surgery Center

Purpose

The Senior Vice President of Operations is accountable for leading, guiding, & directing the Regional Health Ministries (RHM) operational responsibilities. Directs, deploys & executes the strategies as directed by the RHM CEO & President to address internal or external business & regulatory issues. Responsible for consistent operating performance and achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business. Provide administrative oversight for planning, directing, coordinating, and controlling overall operations and professional/support services of the organization. Participates in the development and implementation of short-term and long-range goals, objectives and operational plans which will enable the RHM to successfully carryout its strategic plans. Collaborate with Health Ministries within RHM and across RHMs to ensure consistency and integration of strategy & operations. Maintaining awareness of new industry developments & standards.  Provides decision support, operations &/or optimization leadership focus. 

Essential Functions 

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership

•     Providing advice, guidance and leadership to direct reports peers in developing strategies and in the achievement of performance goals.

Provides leadership and guidance to leadership teams, fostering collaborative planning, innovation and decision-making.​

Seeks out, embraces and capitalizes on the advantages of regional and system resources, diversity, scale, replication opportunities, people and intellectual capital. ​

Direction and Growth

•     Provides executive leadership and directly and/or indirectly supervises functional operations leaders ensuring the achievement of financial, operational and strategic plans with a focus on excellence in people-centered care in a variety of delivery settings.​

Champions change and improvement - seeks out and employs effective change management and performance improvement techniques and tools.​

Strategic Support & Accountability

Responsible for assisting in the preparation of the RHM and/or departmental forecasting and plans and ensures the allocation of funds based on the RHMs strategies and priorities.

Participates in the selection, evaluation and overall success of the senior leadership teams within the market.

Operational Delivery

Directs hospital operations to achieve forecasted results and other financial criteria and to preserve the capital funds invested in the organization. Evaluates financials and workforce management metrics regularly and systematically.

Supports RHM efforts to improve service efficiencies that drive increased quality and responsiveness to marketplace needs.

Ensures compliance with applicable accreditation and regulatory guidelines and local, state, and federal laws and regulations.  Maintain compliance with regulations governing hospitals and the rules of accrediting bodies by monitoring operations and initiating changes where required.

Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of conduct, as well as other policies & procedures in order to ensure adherence in a manner that reflects honest, ethical & professional behavior.

Minimum Qualifications

Must possess a thorough knowledge of healthcare management principles and techniques as normally obtained through a Master’s degree in Health Administration or a related field from an accredited graduate program is required and a minimum of five (5) years of management experience with broad strategic and operational knowledge required. Proven ability to develop collaborative relationships with physicians, peers and leaders is essential. Experiences with acute operations, financial management, service excellence, regulatory preparedness and/or physician relations.

Additional Qualifications (nice to have)

Clinical background strongly preferred.  Clinical Licensure, Fellowship (FACHE, FHFMA, MGMA) and/or certification in a professional organization or Process Improvement certifications, strongly preferred.

Physical and Mental Requirements & Working Conditions

Details about physical and mental demands of job (e.g., lifting, carrying, standing/ sitting, operating equipment, PPE requirements, etc.) and work environment.

Direct Healthcare Services

Frequent exposure to conditions which may be considered particularly disagreeable to sight, touch, sound, smell & tastes; May encounter fumes, orders, dusts, mists & gases, along with biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.); Frequent subject to noise, infectious waste, diseases & conditions.

Includes continuous work time indoors (subject to travel requirements) under temperature-controlled & well-lit conditions; Worksites (e.g., patient homes) or travel to worksites may encounter occasional variable internal & external environmental conditions.

Includes the need for continuous physically & mentally capability to perform assigned processes.

Includes work time that involves occasional physical efforts (e.g., transporting, moving, positioning & ambulating patients).

Includes daily activities that require occasional standing / walking with the ability to vary / adjust physical position or activity.

Includes occasional ability to lift a maximum of 30 pounds unassisted, use upper & lower extremities, engage in frequent bending / stooping / reaching & pushing/pulling with infrequent (rarely) climbing, kneeling, crouching, or operating foot controls.

Indirect / Healthcare Support Services:

Occasional clinical / patient facing work environment.

Includes frequent work time indoors (subject to travel requirements) under temperature-controlled & well-lit conditions; may encounter occasional variable external environmental conditions.

Includes occasional lifting, up to 30 pounds unassisted, frequent travel & use of computer; Includes frequent sitting & may require occasional long periods of continued walking, standing, stooping, bending, pulling & pushing.

Direct Healthcare & Indirect / Support Healthcare Services: must be able to:

Adapt to continuous interruptions, shifting priorities & stressful situations; Attend to tasks until complete, understand & relate to complex ideas & concepts & be able to remember multiple tasks & regimens extending over long periods of time & work on concurrent tasks / projects.

Read small print, continuous ability to hear normal sounds & voice patterns, able to give / receive instructions & other verbal communications in-person & over the phone / computer / device / equipment assigned with some background noise.

Perform constant manual dexterity activities & occasional grasping/handling.

Continuous attention to maintain a safe working environment & use of available personal protective equipment (PPE).

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.