**Description** As part of the Technology group, the Senior Product Manager will focus on delivering tools and applications that support the Government Guaranteed Loan (GGL) Business and Services. This role requires a blend of strategic business analysis and hands-on application development, with a strong focus on leveraging Microsoft technologies. The associate will develop in-depth understanding of the current technology tech stack, as well as a comprehensive expertise of the business processes and operations. Furthermore, the associate will oversee and provide direction to team members. **Key Responsibilities:** **Business Analysis (70%):** + **Requirements Gathering:** Collaborate with subject matter experts (SMEs), vendors, financial institutions, and end-users, to gather, define, and document business requirements and user needs. + **Subject Matter Expert:** Serves as a functional subject matter expert (SME), provides internal consulting services to assigned functional area(s); coordinates activities with other functional areas and facilitates the implementation of cross-functional business system modules and/or enhancements. Skillsets should include bond mathematics and mortgage prepayment analysis. + **Process Improvement:** Analyze existing workflows and identify opportunities for process optimization and automation within government guaranteed loan services. + **Market Research:** Conduct research and analysis on industry trends, competitive landscape, and regulatory changes to inform product strategy and development. + **Stakeholder Management:** Act as the primary point of contact for business stakeholders, providing updates, managing expectations, and ensuring alignment with product goals. + **Solution Design:** Develop comprehensive business cases to support product development and strategic decision-making. **Application Development (30%):** + **Product Development:** Oversee the end-to-end development process of software applications, including design, implementation, testing, and deployment, with a focus on Microsoft technologies (e.g., .NET, Azure, SQL Server). + **Technical Specifications:** Translate business requirements into detailed technical specifications and ensure alignment with development and engineering teams. + **Quality Assurance:** Define and execute testing strategies to ensure that applications meet quality standards and perform effectively in real-world scenarios. + **Planning:** Develops and maintains release schedules, working with the technology team to prioritize features and collaborates with other business units and technology teams as necessary for release management. + **Collaboration:** Work closely with cross-functional teams, including developers, UX/UI designers, to ensure successful product delivery and integration. + **Documentation:** Create and maintain comprehensive documentation for software applications, including user manuals, technical guides, and training materials. **About Us** First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. **Benefit Highlights** • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Corporate Diversity Commitment:** We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. **Follow Us** Facebook (https://www.facebook.com/FirstHorizonBank) X formerly Twitter LinkedIn (http://www.linkedin.com/company/first-horizon-bank) Instagram YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209\_-Q) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)