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The position: As a Senior Workers’ Compensation Associate, you will oversee the day-to-day functions of the worker’s compensation program. Administer and evaluate the dissemination of claims management with other personnel in the department.
Responsibilities Administer the day-to-day functions within the department to include claims handling procedures, interdepartmental communication, and oversight of other workers’ compensation associates.Effectively communicate with Broker and TPA on claims handling and coverage questions. Oversee workers’ compensation documentation, status reports, and claims settlement and coverage.Perform day-to-day case management of assigned claims; initiate contact with injured employees; confer with claimants, doctors, and other parties; obtain and review workers' compensation claims; and determine appropriate action for each case.Partner with Human Resources and Safety Manager. Obtain work status information from the treating physicians.Input Subsequent Report of Injury/First Report of Injury data and new claims in claims software system.Provide, interpret and explain information regarding claims status, policies, requirements, rules, regulations and procedures.Ensure clarity regarding work restrictions for every workers’ compensation case by consulting with medical treatment providers.Assist employees with filing incident reports and accurately documenting investigations to ensure faster settlements and resolution.Educate employees about workers’ compensation procedures and policies and train them on safety and health requirements.Evaluate workers’ compensation claims applications, analyze complexities in claims data and identify missing information.Coordinate with partner resources and claimants to resolve workers’ compensation cases in accordance with applicable guidelines. QualificationsEducation & Experience:
Associates Degree or equivalent experience.3-5 years of relevant experience.Supervisor or manager experience preferred.Multifamily or legal experience preferredExcellent Microsoft Office Suite, Adobe, and Yardi skillsPhysical Requirements:
May be required to sit or stand for extended periods of timeMust be able to read documents, computer screens and dataMust be able to hear and understand verbal communications in person and over the phone or computerMay occasionally be required to lift or carry items such as files or office supplies weighing up to 15 poundsMust be able to operate a computer, keyboard, mouse and other office equipmentWork Environment:
This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week.The office is an open setting which may include bright lights, constant noises and distractions.Employment with RPM Living is contingent upon successful completion of a background check and possessing a valid driver’s license.
RPM Living is an Equal Opportunity Employer.
Company InformationJoin RPM Living and experience exceptional benefits designed to enhance your life.
Weekly pay for all associates working onsite at an apartment communityComprehensive healthcare coverage available for all full-time, regular associates
Employer-paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for professional development, career growth, and role-based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
RPM Living is an Equal Opportunity Employer.
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