As a Senior Workforce Forecasting and Analytics Analyst, your role will involve leveraging your experience in creating and optimizing forecasting models, alongside your expertise in time-series analysis and other statistical modeling techniques such as ARIMA, Prophet, XGBoost, and neural networks. Your data manipulation skills with Python and SQL will be crucial in this role. Additionally, your ability to work with visualization tools like Tableau and Power BI to create actionable insights, translate technical analyses into clear business recommendations, and a solid understanding of statistical and hypothesis testing will set you apart. Experience with AWS will further enhance your ability to contribute effectively to our dynamic team.

To be successful as a Senior Workforce Forecasting and Analytics Analyst, you should have experience with:

Experience in creating and optimizing forecasting models.Expertise in time-series analysis and other statistical modelling techniques, including ARIMA, Prophet, XGBoost, and neural networks.Strong data manipulation skills with Python and SQL.

Some other highly valued skills may include:

Experience working with visualization tools such as Tableau, Power BI, or similar platforms to create actionable insights.Ability to translate technical analyses into clear, actionable business recommendations for stakeholders.Strong understanding of statistical testing, hypothesis testing, and performance measurement for model validation.Working experience with AWS.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is located in Henderson, NV or Wilmington, DE.

Minimum Salary: $110,000

Maximum Salary: $130,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate and apply onto to Henderson, NV. It does not include any another type of compensation or benefits that may be available.

Purpose of the role

To optimise staffing levels, forecasts, scheduling and workforce allocation through data analysis to enhance the customer experience within the bank's operations. 

Accountabilities

Management of staff optimisation levels, forecasting and scheduling resources by analysing data, business volume and trends to support the workforce allocation process.Collaboration with teams across the bank to align and integrate workforce management processes and governance.Development and implementation of workforce management strategies, processes and controls to mitigate risks and maintain efficient banking operations.Identification of areas for improvement and providing recommendations for change in workforce management processes and provide feedback and coaching for colleagues on these highlighted areas.Identification of industry trends and developments to implement best practice in workforce management Services.   .Participation in projects and initiatives to improve workforce management efficiency and effectiveness.Development and management of staffing schedules to optimise staffing levels to meet business needs.Management of the operational readiness plans, supporting the business with meeting desired customer outcomes.

Analyst Expectations

To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.Requires in-depth technical knowledge and experience in their assigned area of expertiseThorough understanding of the underlying principles and concepts within the area of expertiseThey lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.Will have an impact on the work of related teams within the area.Partner with other functions and business areas.Takes responsibility for end results of a team’s operational processing and activities.Escalate breaches of policies / procedure appropriately.Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.Advise and influence decision making within own area of expertise.Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.Make evaluative judgements based on the analysis of factual information, paying attention to detail.Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.Guide and persuade team members and communicate complex / sensitive information.Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.