Philadelphia, PA, USA
24 hours ago
SEPTA Outreach Specialist

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put our heart and soul into everything we do.

 

We are seeking an Outreach Specialist to join our team at our Philadelphia, PA location. This role is 90% community-based at different SEPTA stations across the system.

 

This posting is for full-time, first shift Monday - Friday 5:00am - 1:00pm.

 

Earn $22.41/hr.!

 

The Outreach Specialist works as part of a team at specific SEPTA stations across the system. This role is the first point of contact for individuals and should provide information, guidance, and other support as individuals navigate the behavioral health services in the city of Philadelphia.

 

Position Details

Influences clients in the community as a part of the outreach team. Always maintain situational awareness and use de-escalation strategies to maintain a calm and welcoming environment, conducting individual interventions as needed. Assists individuals with building social skills in the community that will enhance quality of life. Assists individuals in developing empowerment skills through education and self-advocacy. Offers a non-judgmental forum for listening and providing empathy for the struggles of individuals. Uses personal experiences to develop meaningful and trusting relationships with participants, acting as a mentor to help participants actively create the lifestyle they desire through exploration and discussion of their goals. Actively reaches out to particularly vulnerable individuals who come in for hospitality services but are hesitant to engage in additional resources offered, collaborating with fellow staff throughout the process. Informs consumers about community and natural supports and how to utilize these in the recovery process. Ability to educate and encourage resistant PIRs to participate in treatment options. Makes placement for homeless individuals including shelters, cafes, safe havens or treatment options. Keeps updated files and documentation regarding engagements and referrals.

Benefits

Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more!

DailyPay Work/Life Balance Flexible Schedules Cell Phone Discount Plans Employee Referral Bonuses Tuition Reimbursement Care.com Membership

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

 

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

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