We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK. - Assists host in seating guests whenever possible. - Greets guests in a genuine, sincere, and personal way. informs guests of Buffet layout and selections. - Retrieves guests’ drinks in a quick and timely manner. - When necessary, removes guests’ plateware and deposits in nearest side station. - During course of guests’ stay, refills drinks before drink is half empty. - Provides hand wipes as necessary for all guests eating shellfish. - Assists other servers in section to provide a team/swarm service environment. - Attends required Quality & Training classes from HR or Training Department. - Anticipates our guests’ needs as well as our internal guests. - Attends all meetings and pre-shift meetings as scheduled by Outlet Manager. - Designs and modifies as necessary Standard Operating Procedures for outlet with Director approval. - Provides harmonious working environment while being sensitive to the needs of the employees and the guests. - interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery. - Completes related job duties assigned by Outlet Manager. - Ensures that outlet is maintained and clean during all periods of operation. BRING US YOUR BEST. QUALiFiCATiON REQUiREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A combination of experience or training will be considered. EDUCATiONAL REQUiREMENTS: - Sanitation Certified, TiPS Training. - Previous experience in a casual mid-level dining/Buffet environment and/or Casino food and beverage buffet facility preferred. LANGUAGE SKiLLS: - Ability to communicate in a clear and concise manner. MATHEMATiCAL SKiLLS: - Ability to calculate figures, amounts, discounts, and percentages and apply to practical situations. OTHER SKiLLS AND ABiLiTiES: - Ability to apply commonsense understanding to carry out written or oral instructions. - Ability to deal with problems with multiple variables. - Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations. STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
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