As a Server at Esplanade Lakewood Ranch, you will be responsible for providing exceptional dining service to our members and guests. The ideal candidate will have a passion for hospitality, strong knowledge of food and beverages, and a commitment to delivering a superior guest experience.
 

You will create memorable experiences by taking detailed orders, serving meals, and ensuring that all guests’ needs are met in a timely and professional manner.

Key Responsibilities:
- Guest Service: Greet and interact with members and guests in a courteous, warm, and professional manner. Ensure their satisfaction from the moment they are seated until they leave.

- Menu Knowledge: Maintain comprehensive knowledge of the food and beverage menus, including specials, preparation methods, ingredients, and potential allergens. Provide thoughtful recommendations based on guest preferences.

- Order Accuracy: Take accurate food and beverage orders, input them into the POS system, and communicate any special requests or dietary restrictions to the kitchen.

- Service Excellence: Serve food and beverages promptly, ensuring correct orders are delivered to the right guests. Attend to guests throughout their dining experience, refilling drinks, clearing plates, and responding to requests.

- Team Collaboration: Work closely with kitchen staff, bartenders, and fellow servers to ensure seamless service. Support your teammates to enhance the overall guest experience.

- Cleanliness & Setup: Ensure tables, dining areas, and service stations are clean, tidy, and properly set before, during, and after service. Assist with resetting tables, replenishing supplies, and keeping service areas organized.

- Upselling & Recommendations: Suggest additional items or upgrades to enhance the guest’s dining experience. This may include recommending wine pairings, specialty cocktails, or dessert options.
 

- Complaint Resolution: Address guest concerns or complaints with a positive attitude, resolving issues promptly and professionally. If necessary, involve management to ensure guest satisfaction.
 

- Compliance: Adhere to all health, safety, and sanitation standards, including proper handling of food and beverages. Follow alcohol service regulations and ensure guests are of legal drinking age.
 

- Check Handling: Present checks to guests in a timely manner, process payments accurately

Qualifications:

Prior experience as a server in an upscale or high-volume dining environment preferred. Club experience a bonus but not required. Strong knowledge of food, beverages, and wine service. Excellent communication and interpersonal skills, with a focus on providing outstanding guest service. Ability to multitask in a fast-paced environment while maintaining attention to detail. A positive attitude, team-oriented mindset, and a passion for hospitality. Ability to work flexible hours, including evenings, weekends, and holidays.
  

Physical Requirements:

Ability to stand and walk for extended periods. Ability to lift up to 25 pounds and occasionally more. Must be able to carry trays, plates, and glassware in a fast-paced environment.

Benefits:

Competitive hourly wage and tips. Free Golf! Health, dental, and vision insurance options. Paid time off and holiday pay. Employee discounts on food and beverage. Opportunities for growth within the organization.