Server
Hyatt
Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, Inclusion, empathy, experimentation and wellbeing. Compensation: $20.32 Plus auto gratuity! Great weekly service charge, Full-Time, PM Shifts 3pm to 11pm 5 nights a week
Job Summary:
The Server is responsible for providing the highest quality of food & beverage service to guests in an attentive, courteous, and efficient manner. To provide service to guests by receiving and delivering guests orders and collecting payment for such items.
Education & Experience:
High School diploma or GED certification preferred. Experience in a hotel or a similar industry, preferably in Food & Beverage. Must be minimum legal age to serve alcoholic beverages. Alcohol awareness certification and/or food service permit as required by local or state government agency.Job Duties & Functions:
Approach all encounters with guests and team members in a friendly, service-oriented manner. Regular attendance is required in compliance with RCMI standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working. Comply at all times with RCMI standards and regulations to encourage safe and efficient hotel operations. Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members. Describe all menu items; methods of preparation and prices as needed. Accommodate any special requests that the kitchen is able to deliver for the guest. Up sell established menu items or specials to maximize food and beverage revenues. Serve menu items to guests in a prompt and courteous manner and according to established service standards. Perform pre- and post-shift side work including stock service station, makes coffee, etc. Forward customer payments to cashier for completion of the transaction; return receipt promptly to guest. Knowledgeable of all loss prevention standards. Assist Greeter/Cashier with greeting and seating guests; assist busperson with clearing table and filling glasses. Respond quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Follows company policies and procedures. Be familiar with the organization of the restaurant, lounges and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable departments. Utilize suggestive selling techniques at all times. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the hotel computer system. Ensure full knowledge of safety standards including, HazCOMM, BloodBorne Pathogens, heavy lifting techniques, etc. Carry out cashiering functions in closing checks and end of shift paperwork. Ensure that tables and side stations are kept stocked, tidy and clean. Able to receive and deliver food and beverage orders and collect payment for such items. Adhere to all alcohol awareness and sanitation standards set. Attend meetings/training as required by management. Perform other duties as requested by management.Benefits:
Paid sick, and holiday time. Discounted room nights world-wide. 401(k) Plan with Employer Match Posted December 4, 2024
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