About Epicurean Hotel
Welcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, led by our talented executive chef, works tirelessly to create dishes that are not only delicious but also visually stunning. We take great pride in using only the freshest, locally sourced ingredients to ensure the highest quality of our dishes.
At our hotel, we believe that indulging in the pleasures of life is the ultimate tribute to it. We invite you to join us and experience all the flavors that life has to offer. If you share our passion, we would love to cook with you and add your special ingredients to our recipe.
Overview of the role
Join the dynamic team at Elevage Soho Kitchen, where every dining experience is a celebration of culinary excellence. As a Server, you will be at the heart of our fine dining operations, delivering memorable service that delights our guests. We are looking for passionate individuals who thrive in a fast-paced, upscale environment and take pride in creating exceptional guest experiences. If you have a flair for hospitality and a dedication to excellence, we invite you to be part of our team and elevate your career with us.
What you have
1-2 Years experience as a server in a fine dining or upscale restaurant is highly preferred.
Excellent communication and interpersonal skills.
Strong multitasking and organizational abilities.
Ability to use technology, e.g., tablets, iPads, computers, and POS systems.
Ability to work in a fast-paced environment while maintaining attention to detail.
Knowledge of wine, spirits, and fine dining service etiquette.
Ability to handle station and work in a clean, organized, and efficient manner
High school diploma or equivalent. Additional hospitality or culinary training is a plus.
What you’ll do
Greet guests warmly and promptly upon arrival, ensuring a welcoming atmosphere.
Present menus, answer questions, and make recommendations regarding food and beverages.
Take accurate food and beverage orders and relay them to the kitchen staff in a timely manner.
Serve food and beverages in an elegant and efficient manner, adhering to fine dining standards.
Monitor and anticipate guest needs throughout the dining experience, ensuring satisfaction.
Handle guest complaints or concerns with professionalism and poise, escalating issues to the manager when necessary.
Maintain thorough knowledge of the menu, including daily specials, wine list, and seasonal offerings.
Upsell and suggest menu items to enhance the dining experience and increase sales.
Provide accurate information about ingredients, preparation methods, and potential allergens.
Work closely with other servers, kitchen staff, and management to ensure smooth operations and efficient service.
Assist with table setups and resets and maintain cleanliness in the dining area.
Support colleagues during busy shifts, including helping with food running and clearing tables.
Follow all health and safety regulations, including food handling and sanitation standards.
Adhere to the restaurant’s policies, procedures, and appearance standards.
Ensure responsible alcohol service, checking identification and monitoring guest consumption.
Other necessary duties as reasonably assigned
Benefits
Full-time Associate Benefits
Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
Part-time Associate Benefits
All above-listed benefits, except for Medical Insurance and Holiday Pay
On-Call Associate Benefits
Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.