We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK. Provides personalized service and uses guest nameResolves service problems according to guidelinesServes as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photosPromotes casino events and programsProvides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every roundMonitors guest consumption of alcohol and intervenes as needed according to guidelinesTakes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Handles money according to procedureWorks well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisorMaintains clean and stocked workstation BRING US YOUR BEST.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
High school diploma or equivalentRead, write legibly, understand and speak EnglishExcellent customer service/communication skillsCount money and change correctlyKnow or is able to learn tray service, cocktail ingredientsAvailable to work required schedule which may include nights, weekends, holidays and overtime as neededMust meet professional appearance standards as prescribed by company policy Must be physically mobile with reasonable accommodationMust be able to respond to visual and oral cuesMust be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of timeAble to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environmentPhysically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spacesMust successfully complete ServSafe Alcohol training certification course. STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
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