Uncasville, CT, USA
8 days ago
Server - novelle

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IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:

https://www.myworkday.com/mohegan/d/inst/1$9925/9925$5462.htmld

Position Summary:

This position is responsible for serving alcoholic and non-alcoholic beverages to guests, in accordance with established department policies and procedures, while providing a fun, fresh, friendly and exciting environment.

Primary Duties and Responsibilities: includes but not limited to:

Greets guests with a smile and friendly welcomeServes alcoholic and non-alcoholic beverages as well as cigarettes and cigars to guests with fast, fun, friendly and focused serviceResponsible for having extensive knowledge of all applicable menus and productsPerforms steps of service in a hospitable and professional manner according to standards set by FOH teamTenders all guests transactions to cash, comp, coupon, credit card or ticket as prescribed by the outletSets-up and breaks down according to established outlet proceduresPoses for pictures with guests, as requestedAttends social events and is available for public appearancesPromotes upcoming venue events

Secondary Duties and Responsibilities:

Assists in maintaining the cleanliness of the outletAssists the Bartender, as neededPerforms opening and closing duties

Minimum Education and Qualifications:

Experience in bartending or serving cocktails in a full service restaurant, lounge or showroom/nightclubOutgoing personality, well groomed with a special or unique talent for entertaining guests (i.e. dancing, singing, etc.)Previous experience in modeling or in a position interacting with the public

Competencies:  Incumbent will master the following competencies while in this position:

Excellent communication skillsExcellent knowledge of operational policies with regard to hours of operation, types of menus offered, restaurant concepts and marketing programsThorough working knowledge of all legal beverage service guidelines and state liquor laws including proper identification, refusal of service and shut off proceduresSkilled in proper tray handling, ordering and garnishing of all beverages

Training Requirements:

Outlet-specific standard operating proceduresSMART alcohol awareness

Physical Demands and Work Environment:

Must be able to work in a casino environment with smoke, low lighting and loud music and noisesMust be able to bend, stand and stretch for extended periods of timeMust be able to lift full beverage trays up to 30 lbs.Must be able to work in a fast paced environment with frequent interruptionsMust be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job.  Mohegan Sun reserves the right to make changes in the above job description whenever necessary.

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Work Shift:

Regular

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

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