Mooresville, North Carolina, USA
10 days ago
Service Account Coordinator
Overview OUR VISION. The HIGHEST PERFORMING NATIONAL CONTRACTOR OF EXCELLENCE, delivering on our Cornerstone of Reliable Resources, Outcomes, and Insights; dedicated to innovation, quality, and our genuine care for people. OUR VALUES . Integrity. Customer Service. Safety. Sales Growth. Teamwork. Return on Investment. Performance. Personnel Development. OUR PROMISE. GAYLOR ELECTRIC is committed to the safety, well-being & future of its employees. Responsibilities SCOPE OF WORK: Plays a vital part in organization/department success. The Service Account Coordinator is responsible for the day-to-day management of assigned customer accounts. This position acts as a point of contact, provides customer support, upselling, technical assistance and general relationship management. Position reports to Service Manager. RESPONSIBILITIES: The Service Account Coordinator is the primary business contact for all service customers. The SAC manages the overall and ongoing business relationship with the customer through proactive, open, responsive, and collaborative account management. Also carries out special projects as assigned. Qualifications WHAT YOU OFFER EDUCATION: High school graduate, holder of G.E.D., or equivalent studies/experience. College degree preferred. EXPERIENCE: Strong administrative, organizational, computer, customer service, and communication skills. Previous experience preferred. Gaylor Electric, Inc. is an equal opportunity employer including disability/vets.
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