Dealership:L0379 BMW of Sterling

<Insert Dealership Name>

 

Reliable. Motivated. Accountable.
Do these words describe you?  If so, apply to our Service Administrator position with us.
Get your career in gear today!

Responsibilities:Schedules appointments for service via telephone, e-mail and in personWelcome clients when they arrive in the Service Area. Determine the nature of visit and escort the client to the appropriate department/area.Inform and introduce the client to the Advisor and explain the nature of the visit. Maintain a consistent level of communication with Service Advisors in order to properly coordinate which advisor is available to meet with the next arriving client.Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client.Provide administrative support to the staff when necessary.Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies and procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals. Process warranty claims in a timely manner, as the repair orders are closed.

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Qualifications:Communication skills – communicate effectively with othersTime Management – ability to manage one’s own time

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We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.