Job Title: Service Administrator

Job Description

The primary role of this position is to provide high-quality repair and preventative maintenance services for all Client brands' equipment supported through the Service Center. The secondary role of this position is to create repair quotations and shipping documents for Service Requests and to maintain Service Order tracking by keeping accurate Salesforce RMA status information.

ResponsibilitiesUse established ISO work instructions to provide repair, calibration, certification, and preventative maintenance services for all brands' equipment.Determine the amount to bill customers within a framework of charges using computerized service systems.Provide input to new product design teams as assigned.Accurate inventory management.Provide technical assistance as needed to customers, Marketing, Service Tech I, Operations, Inside Sales, R&D, and technician advisors.Manage daily SQDIP functions.Additional Skills & QualificationsTwo-year technical degree in electronics or equivalent experienceDemonstrated effective customer communicationDemonstrated mechanical aptitudeAbility to work safely around electrical and mechanical hazardsWillingness to work with products returned from industrial and wastewater sites (protective inoculations available)Work Environment

M-F | In office, complete your 40 hours a week. The company has a tight-knit, diverse culture where the team enjoys working together for a common cause.

Pay and Benefits

The pay range for this position is $22.00 - $24.04

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Sterling,VA.

Application Deadline

This position will be accepting applications until Jan 31, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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