Dealership:L0807 BMW of Minnetonka BMW of MINNETONKA Are you passionate about cars and exceptional customer service? BMW of Minnetonka is looking for a dynamic and customer-focused Service Advisor to join our growing team! As a Service Advisor, you will be the vital link between our valued customers and our expert service team, ensuring a seamless and premium experience for everyone who walks through our doors. What You’ll Do: + Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. + Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles. + Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system. + Communicate additional repair and service needs to the customer based on vehicle inspection. + Administer the manufacturer warranty for qualifying vehicle repairs. + Keeping customer informed of service specials, completion times and service expenses. Why US - + Join a premium brand: BMW stands for performance, luxury, and excellence. You’ll represent one of the most respected brands in the industry! + Growth opportunities: We invest in our people. Whether you want to grow into management or expand your skills, the opportunities are endless. Growth Powered by People isn't just a saying it is everyday life at Lithia. + Supportive team: Our collaborative team environment ensures you have the resources and support you need to succeed. ​ Qualifications: + Previous Service Advisor experience, preferred. + Prior experience as an automotive technician a plus. + A team player who is focused on providing exemplary customer service. + Basic mechanical understanding of an automobile. + Acceptable driving record & valid driver's license in your state of residence. + Rev up your career with BMW of Minnetonka!If you’re driven to succeed, enjoy working with people, and are ready to represent an iconic brand - APPLY TODAY!! We offer best in class industry benefits: + Competitive pay + Medical, Dental and Vision Plans + Paid Holidays & PTO + Short and Long-Term Disability + Paid Life Insurance + 401(k) Retirement Plan + Employee Stock Purchase Plan + Lithia Learning Center + Vehicle Purchase Discounts + Wellness Programs High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.