Dealership:L0790 Reno Airstream Adventures

Are you looking for a New Opportunity in Reno, NV?

Prepare to embark on an exhilarating journey with Airstream Adventures in vibrant Reno, Nevada! We seek a dedicated Service Advisor to drive the success of our newest, seventh location. As a pivotal team member of the world's largest Airstream Exclusive Dealership Group, you'll play a key role in reshaping luxury RV experiences and revolutionizing global exploration!

Full-Time RV Service Advisor Needed!

80 Hours of PTO front-loaded on day 1Great benefits and career opportunitiesEstimated Pay : $75,000/yrSchedule: Tuesday - Saturday, 8am – 5pm

Airstream Adventures has joined the Lithia & Driveway (NYSE: LAD) family; one of the largest automotive retailers in the U.S., and one of the fastest-growing companies on the Fortune 500.  

With a mission of Growth Powered by People, Lithia & Driveway continuously creates new opportunities for our people. We aim to create an environment where you are enabled to reach your highest potential, where you feel both inspired and supported. With core values to Earn Customers for Life, Take Personal Ownership, Improve Constantly and Have Fun, we believe in celebrating success and cheering one another on! 

At Airstream Adventures, we pride ourselves in providing the inspiration and freedom to explore new lands, rekindle old adventures, and discover new friendships without boundaries. Our purpose is to provide our Guests the opportunity to create memories and adventures in an Airstream that will last for generations and our team members with the opportunity to grow professionally and personally. We believe that when we put people first, financial rewards will follow. 

We offer best in class industry benefits:

Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs

A DAY IN THE LIFE OF AN RV SERVICE ADVISOR

As an RV Service Advisor you will be responsible for initiating services and repairs by ascertaining trailer performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Serve as the communicator and liaison between the Guest and technician; ensuring the Guest’s needs are understood by the technician and the needed and recommended service/repairs are understood by the Guest.Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.Communicate additional repair and service needs to the Guest based on trailer inspection.Administer the manufacturer warranty for qualifying trailer repairs.Keeping Guests informed of service specials, completion times and service expenses.

QUALIFICATIONS

High School Diploma or equivalent preferredPrevious relevant experience in an RV dealership or high-volume auto centerGeneral knowledge of recreational vehiclesValid driver's license and insurable driving recordAbility to pass a background checkProficient computer skills, including Microsoft 365 (Excel, Word, and Outlook)Experience in sales of products and services

Working Conditions

The physical and environmental demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require:

Bending, stooping, reaching, twisting, kneeling, lifting, pushing, pulling, and moving items - Team Member is occasionally required to stand, walk, sit, and reach with hands and arms; and stoop, kneel, crouch, or crawl.Requires the ability to move around and maneuver products when necessary.Walking and Standing - Requires moving around throughout the workday.Must have the ability to position self under a unit to assess needs for repairs.May be required to climb stairs, ladders or scaffolding on a daily or weekly basis.Must be able to easily move in and out of units to assess repairs.Must be able to regularly lift and carry items up to 25 pounds.Occasionally lifts and carries items weighing up to 50 pounds.Requires corrected vision and hearing to normal range.While performing the duties of this job, the Team Member is occasionally exposed to wet or humid conditions; fumes or airborne particles; outdoor weather conditions.

The salary range for this position is ($66,000 to $114,000). This position is also eligible for commissions on (Commissions –Ex: “Individual Sales and/or Individual Gross Profit”, “Department Net”) and/or bonus opportunities such as (Bonuses –Ex: “Parts Gross Achievement, Manufacturer Approvability”).

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a short-term and/or long-term incentives as part of total compensation, as well as a variety of other benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).

Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/"

We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.