The Service Coordinator is responsible for coordination of estimates and repairs on all loaders and equipment.

5+ years of prior experience as a service writer at an auto or heavy machinery dealership preferredAbility to multi-task, prioritize, and manage time effectivelyAbility to work independentlyAbility to communicate and relate to all levels (inc. most senior) within IAA, client’s organizations, and strategic partners through any available medium (verbal, listening, writing, and presenting)Demonstrate professionalismProblem-solving and analytical skillsAbility to meet strict deadlines under demanding work conditions.Ability to lower repair and maintenance costs.Ability to work with repair and maintenance service providers to assess service needs.Experience as a heavy equipment mechanic a plus.Work both indoors and outdoors year-round, and climb on and off large equipment and trucksTravel upto 25% of timeProvide maintenance repair advice on all loaders and equipment.Order and maintain remote inventory of essential parts for repair and maintenance.Oversee and audit the maintenance repair logs on all machines to aid in budgeting process for upcoming R&M requirements on a per branch and per machine basis.Research parts pricing and labor estimates.Travel required to branches and meetings on an as needed basis.Analyze and create reports and spreadsheets.Interactions with branch staff, repair shops, and heavy equipment dealerships.Other duties as assigned per business needs.