Dealership:L0410 BMW of Freehold

Are You Currently Working in Retail Sales or Hospitality?

Are You Friendly, Outgoing and Have Great Organizational Skills?

Looking for Better Hours and Earning Potential?

BMW of Freehold is Hiring Immediately!

BMW of Freehold, part of the Fortune 500 Lithia & Driveway family of dealerships, is busier than ever, and we need help scheduling Service appointments for our loyal clientele. We are searching for a talented Appointment Setter/Cashier who can help our award-winning service team achieve their targeted goals. If you have a knack for customer service and want to increase your earning potential while improving your quality of life, this is a terrific opportunity!

As a Business Development Service Representative, you will respond to and communicate with our current and prospective service customers via email and phone. Ideal candidates will be polished, professional, energetic, sales-minded, and customer-focused. You must be able to handle heavy call volume and possess the ability to get customers in the door while maintaining outstanding phone etiquette. Outstanding verbal and written communication skills and computer proficiency are essential skills. Dealership experience is a plus, but not required.

What will you be doing?

Outbound and inbound customer phone calls.Respond via email and phone to Internet LeadsDetermine each customer's needs by asking the correct questionsSet appointments for service department and follow up to confirmEnsure a positive customer experienceIntroduce customers to service teamEnter customer information into CRMBalance cashier account dailyScan Service and Parts Invoices

Who are we looking for?

Customer-focused, energetic, and self-motivatedExperience in customer service, call center or retail salesDealership experience, a plusAbility to handle heavy phone volumePersuasive- knack for sales and customer serviceStrong communication skills –verbal and writtenExcellent computer skillsHighly organized with attention to detail

Benefits:

Medical, Dental, Vision and Prescription Plans401K with company match programWellness programsEmployee Stock Purchase PlanPaid Time OffOpportunity for advancementTraining and continued educationGreat work environmentSupportive management team

Lithia Auto Stores is an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

The expected pay range for this position is ($1.13 to $28.13) (Hourly).

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).

Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

Job Type: Full-time

We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.