Resuscitation

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

This position requires up to 60% travel within Europe.

Occasional presence in the Piacenza office required.

Primarily responsible for the research and identification of service contract opportunities within direct and indirect ZOLL customer markets.

Essential Functions:

Channel Partner Service support, build and nurture relationships with indirect sales channels supporting the growth of service Direct Service Support, build and nurture relationships with direct end users supporting the growth of service within direct service regionsSales enablement, train and support channel partners to ensure they are equipped with servicing tools and knowledge to promote and sell servicesRevenue Growth Identify and research the market share to best understand the servicing landscape Service contracts, responsible for service contracts and post-equipment, identify, research and prepare contract quotePromote service contracts to customers with i.e., factory warranty or a lapse in warrantyPerformance Tracking Regular written structured reporting, and completion of management reporting toolsTender support, work closely with authorised service providers, business partners and internal sales team on tenders.

Required Education and Experience:

Bachelor’s degree in business administration or equivalent requiredMinimum 3+ years proven track record of success within service contracts preferably in the healthcare industryExperience working in a matrix environmentFluency in Italian and very strong EnglishExcellent presentation and persuasion skills

#LI-AK1