Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **Let's Solve Water!** **The Service Center Manager - Sales/Rental is responsible for achieving and maintaining profitability (Sales) of a Xylem service center through the management of daily sales, operations and the delivery of exceptional customer service. Will ensure the highest standards in the attraction, recruitment and development of a world class team of service and operations professionals.** **We offer a full benefits package to include Flexible Time Off (FTO), health, dental, vision, investment savings plan, and additional miscellaneous benefits.** **Company vehicle assigned** **CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.** **Oversee all aspects of rental and sales activities to achieve the budgeted sales margins, income and expense goals** **Manage labor, maintenance and repair costs while maintaining product quality** **Maintain and develop effective workflows and systems to reach financial and operational excellence.** **Execute continuous improvement opportunities using six sigma and lean methodologies to achieve business goals** **Coordinate equipment requirements to maintain an inventory adequate for efficient operation, excellent customer service and maximum utilization** **Develop strategies for increasing capacity within service center to support service and repair on Xylem product lines.** **Ensure compliance of local, state and federal laws and regulation (EPA, OSHA, DOT, ADA and EEOC).** **Satisfy customer, corporate and contractual reporting requirements and needs** **Performance management; Coach and develop team and encourage the culture modeling Xylem’s Core Values** **Ensure the maintenance of a hazard-free work environment and safe operations; Serve as a role model** **Other duties may be assigned based on the business needs** **Performance Metrics:** **Safety Score Card (IFR/ISR), Operating Income, Inventory Accuracy, Sales & Orders Working Capital (accounts receivable), Customer Service (Net Promoter Score)** **EDUCATION AND EXPERIENCE:** **Bachelor’s degree in Arts or Science with a concentration in Business, Operations Management or related field; or equivalent** **Minimum of 5 years’ in industrial and/or relatable leadership experience within a complex operations environment** **Previous business management experience, including direct P&L responsibility** **3 - 5 years’ experience in related field of pumps, pumping systems, equipment rental or construction preferred** **Strong business acumen and management skills including the ability to make decisions with minimal supervision** **General knowledge of the operation and maintenance of a facility** **General knowledge of mechanical/pumping designs; hydraulics; water flow; diesel, gas and electric motors preferred** **Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) - Light lifting (20-25 pounds), office environment** **Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)** **Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.** **Shop/Job Site: Intermittent exposure to jobsite conditions and hazards; petrochemical, refineries, mills, mines, construction sites, industrial/power plants, waste water treatment plants, etc. Intermittent exposure to all outdoor weather conditions; intermittent exposure to shop and job site noise.** **Travel: As required to fulfill the duties listed above. Other travel as needed or required by the company.** **Xylem does not provide visa sponsorship for this position** **Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.** **\#LI-JTHOMPSON1** Salary range: $93,900.00 - $169,000.00 Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.   Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation