Service Center Manager (Rotterdam)At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

Service Manager

Your role and responsibilities

In this role, you will have the opportunity to ensure efficient and cost-effective repair results that meet order demand, specifications, quality, and planning targets. Each day, you will coordinate and manage plant equipment, personnel, and repair processes (quantity, quality, budgeted costs, and proper productivity level). You will also showcase your expertise by driving continuous improvement culture and implementation of improvements to achieve service excellence.You will be mainly accountable for:Handling day-to-day operations and management of the repair center and service inventory control.Overseeing third-party logistics companies for shipping, receiving, and warehousing.Creating, implementing, and reviewing workshop operations strategy based on the overall service business strategy.Ensuring customer retention by delivering superior customer service experience in workshop activities.

Qualifications for the role

Associate degree with a minimum of 5 years’ experienceexperience in relevant shop, manufacturing or fabrication environment.Experience In test and evaluation of power delivery equipment, using or supervising CNC equipment and managing a fabrication or manufacturing shop.Demonstrated ability to meet goals and objectivesProven interpersonal and leadership skillsEffective communication and presentation skillsEffective problem identification, organizational solutions skillsStrong computer skills to include Outlook, Excel and WordCandidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryWe look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.Equal Employment Opportunity and Affirmative Action at ABBABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdfhttps://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdfAs an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.