SERVICE CLERK NORWOOD , MA 02062 US Posted: 01/03/2025 2025-01-03 2025-02-05 Industry: ADMINISTRATIVE Job Number: 25084 Pay Rate: $22.00 Job Description Currently seeking a Service Clerk for a full time Temporary to permanent position in Norwood, MA. Responsibilities of Service Clerk -Answer and direct all incoming calls on a multi-line phone system -Manage all aspects of the scheduling operations -Retrieve paperwork for field staff on a daily, weekly, and month basis -Update and manage database at consistent intervals -Coordinate verification operations with field staff -Download and distribute necessary documents -Assist the operations manager with identifying and implementing new scheduling and work tracking software programs -Coordinate the actions of the office staff, field supervisors and field installers -Performs other tasks as they are assigned Requirements of Service Clerk: -2-3 years previous customer service experience -Previous experience as Administrative Assistant preferred -Excellent computer skills including Microsoft Excel and other Microsoft Office Programs -Ability to multi-task -Strong Customer service skills -Great communication and phone skills Hours: 8:00am-5:00pm Monday-Friday Pay Rate: $22.00-$25.00/hr based on experience Job Requirements It is the policy of The Alpha Group, Inc. To recruit, hire, train, compensate, promote, and provide other conditions of employment without regard to a person s race, color, religion, national origin, sex, age, disability, veteran status or other characteristic protected by law. Meet Your Recruiter The Alpha Group