Service Consultant
Capitec Bank
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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
1. To see what this job is about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below
Purpose Statement To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better
Experience
Minimum:
3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered"Ideal:
More than 1 year’s client service experience within a retail/ financial/ banking environment Demonstrated track record of engaging in a sales and client facing environment Qualifications (Minimum) Grade 12 National Certificate / Vocational Qualifications (Ideal or Preferred) A relevant tertiary qualification in Commerce or Similar Certification in Finance or Banking KnowledgeMinimum:
Knowledge and understanding of: Basic calculations Retail/consumer service environmentIdeal:
Knowledge and understanding of: Capitec Bank Products Internal business processes and procedures Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP) Skills Communications Skills Interpersonal & Relationship management Skills Computer Literacy (MS Word, MS Excel, MS Outlook) Conditions of Employment Clear criminal and credit record Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking systemCapitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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