Service Coordinator Rochester, NY (http://maps.google.com/maps?q=259+Monroe+Avenue+Rochester+NY+USA+14607) Job Type Full-time Description Overview: The Service Coordinator HOPE partners with clients recovering from mental illness, chemical dependency, and/or co-occurring conditions to identify, access, and maintain linkages with treatment, housing, rehabilitation, and community services. Working within a person-centered approach, the Service Coordinator teaches essential living skills to support clients in achieving stable, independent living and improving their quality of life. Key Responsibilities: Services That Address Client Goals: + Develop individualized Service Plans with clients based on their goals. + Manage caseload to coordinate services within the community network. + Advocate for clients' mental health, chemical dependency, physical health, financial, legal, career, social supports, and recreational services. + Provide transportation as needed and complete necessary referrals. + Interact independently with clients in various settings, using knowledge of mental illness and sound judgment. + Participate in case reviews to ensure quality services. + Maintain knowledge of best practices and community resources through ongoing training and education. Effective Housing Support Services: + Collaborate with clients to locate and maintain affordable housing. + Support and advocate in client-landlord relationships. + Develop and maintain positive relationships with landlords, neighbors, community groups, referral sources, and service agencies. + Facilitate access to housing subsidies, utility assistance, food pantries, and other community resources. Clients’ Benefits and Income Management: + Assist clients with benefit applications and recertification. + Advocate for appropriate funding sources. + Teach budgeting skills to clients. Coordinated Services to Family Members: + Facilitate access to mental health, educational, and social services for clients' dependent children. + Promote household self-sufficiency using family development practices. + Assist clients in identifying and accessing resources for their children's special needs. + Coach parents to participate in school, health, and recreational programs for their children. + Provide education and support to clients' families and friends. Safely Manage Medications (if required): + Supervise clients in managing their medications. + Adhere to medication policies and procedures. Documentation Standards: + Maintain documentation to standards defined by funders and policies. + Meet documentation standards as evidenced by audits and chart reviews. Requirements Position Qualifications: Minimum Education & Experience: + High School Diploma or equivalent with 4-6 years of paid human service experience, or + Associate's degree with 2-4 years of paid human service experience, or + Bachelor's degree in a human service-related field with 1-3 years of paid human service experience. Licensure/Certifications: + NYS motor vehicle license, safe driving record, and availability of a personal vehicle for work. Other Skills/Knowledge/Experience: + Effective counseling with culturally diverse individuals with psychiatric and/or chemical dependency issues. + Skills in counseling, crisis assessment, and intervention within a psychiatric rehabilitation framework. + Goal planning and implementation; effective communication and teamwork with diverse clients and staff. + Ability to assess, monitor, and evaluate needs and progress. + Basic computer literacy and Microsoft Word skills. + Experience using multiple database programs. Physical/Mental Demands: + Frequent sitting, handling objects, using a computer, and verbal/written communication. + Occasional lifting up to 30 lbs., walking, standing, and reaching. + Finger dexterity, hearing, and visual requirements for computer and document use. + Ability to maintain emotional control under stress and travel to client homes. Working Conditions: + Traditional office or household environment. + Occasional pressure due to time demands. + Occasional travel to other facilities. + Weekend and evening availability required. + Frequent local travel and client transportation. Salary Description $17.65-19.00