At Eaton we are continuously striving to make our world safer, sustainable and efficient in power management. We believe in our employees and we can achieve our goals together. We make what matters work! Join us and help us provide energy-efficient solutions that make a real impact. 
To find out more about us check: https://www.youtube.com/watch?v=baa_aiJ4L7

As Service Coordinator you will be responsible for Coordinating all Data Centre field service works in the area performed by Eaton Data Center UPS Technicians and other Field Service Engineers in Gavle. You are the central point for the daily planning of our local 20+ Technicians and Engineers, you actively work together with our local operations, projects and customers to deliver high-quality services. Further responsibilities:

Daily planning and coordination of Eaton Field Service Engineers

Salesforce work order creation End-to-End process, from creation to invoicing 

Daily follow up with FSE´s/involved parts to secure correct SF WO handling and closure/invoicing

Daily/monthly/yearly planning of service tasks

General service operations administrative tasks

Warehouse management, order spare parts/material, secure correct handling of spare parts in/out

Work and strive for that Eaton meets the agreed budget targets for Profit Plan and sales growth

Actively contribute to a positive working atmosphere

Actively support Eaton´s Environment, Health & Safety culture

Completed secondary education, university degree is an advantage.

Minimum 2 years experience of similar coordination role in engineering or technical field service area.

Good IT skills in MS Office and SAP, experience in Salesforce is an advantage.

Understanding invoicing and contract management.

Strong communication skills in English and Swedish languages.

Customer Focus, flexible and proactive attitude.

Be able to work together with different cultures and follow instructions.

Competitive compensation and benefits package (collective agreement, annual bonus and many more!)

Great promotional opportunities – We encourage internal promotion, whenever possible

Excellent working environment – safety and ethic are really important for us

Learning & Development - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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