Description Technician Dispatcher/Service Coordinator 📍 Location: Vernon, CT area 💰 Pay: $60,000 - $70,000 🕒 Schedule: Mon - Fri (40 hours/week) Robert Half Contact: Liz Dutkiewicz elizabeth.dutkiewicz@roberthalf com About the Role: We are seeking a highly organized and customer-focused Technician Dispatcher/Service Coordinator to join our team. In this role, you will be the central point of contact for scheduling, dispatching, and coordinating service technicians to ensure prompt and efficient service delivery. Key Responsibilities: + Schedule and dispatch technicians based on customer needs, urgency, and technician availability. + Communicate with customers to confirm appointments, provide updates, and ensure satisfaction. + Coordinate service calls, track job progress, and follow up on pending work orders. + Maintain accurate records of work orders, technician schedules, and inventory. + Collaborate with the service team to optimize efficiency and ensure high-quality service. + Handle incoming calls, inquiries, and service requests in a professional manner. + Assist in billing and invoicing by ensuring work orders are properly documented and completed. Requirements ✅ Experience in dispatching, service coordination, or customer service (trades industry preferred). ✅ Strong multitasking and problem-solving skills. ✅ Excellent communication and organizational abilities. ✅ Proficiency in scheduling software and CRM systems. ✅ Ability to work in a fast-paced environment and handle high call volumes. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .