Service Coordinator (Case Manager III) Print (https://www.governmentjobs.com/careers/norfolk/jobs/newprint/4681664) Apply  Service Coordinator (Case Manager III) Salary $46,589.00 - $76,023.00 Annually Location VA 23513, VA Job Type Permanent Full-time Job Number 12493 Department Community Services Board Division Developmental Services Opening Date 10/04/2024 Closing Date 10/14/2024 11:59 PM Eastern + Description + Benefits + Questions Description Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents. The Norfolk Community Services Board (NCSB) is the primary provider of public mental health, substance abuse, and intellectual disability services for the City of Norfolk. A continuum of services spans from outreach and prevention through intensive psychiatric care, provided by highly clinically oriented service professionals with expertise in these service areas. Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the persons we serve. The NCSB is currently seeking an experienced The NCSB is seeking a Service Coordinator (Case Manager III) in their Infant and Toddler Connection division. The Infant & Toddler Connection of Norfolk is the local system of the Infant &toddler Connection of Virginia. each of Virginia's 40 localities has an early intervention program. The NCSB, is the local lead agency for our program. The Infant & Toddler Connection provides early intervention services to eligible infants and toddlers (birth through age two) who have disabilities or developmental delays. The program is mandated through Part C of the Federal individuals with Disabilities Education Act. The Service Coordinator (Case Manager III) provides service coordination for children and their families who are receiving early intervention services as designed by the Individuals with Disabilities Education Act. Support a caseload of individuals with developmental delays, atypical development and/or a medical condition with high probability of resulting in a developmental delay and their families to help the child and family access the resources necessary for the child to reach their developmental milestones. Department Hiring Salary Range: $46.589-$53,577 Essential Functions Essential functions include but are not limited to: + Work with the family from the initial intake appointment, through assessment, IFSP development, IFSP reviews, annual assessments, and transition. + Link individuals to needed resources and supports, including medical services, outpatient therapists, support groups, and preschool special education. + Contact families to check on progress monthly to determine if there are changes in status and if support is being delivered as expected. + Coordinate with service provider(s) routinely to ensure child is making progress and IFSP is in compliance with Federal and State regulations. + Document all components of work in the electronic record within program expected timelines. + Service Coordination will require travel to and work at the families' homes and the community locations. Education/Experience Bachelor's degree in a human services field. Two years experience in a human services field related to the areas of assignment. Some assignments may also require specific experience working with various types of client populations. Preferred Education/Experience: Possess a minimum of a Bachelor's degree in one of the following areas + Allied Health + Child and Family Studies + Counseling + Criminal Justice + Early childhood (including Growth, Development, and Special Education) + Human Development + Human Services + Nursing + Psychology + Public Health + Social Work + Special Education Master's Degree preferred. Additional Information & Requirements + Valid Driver's License may be required depending on assignment. + Certification in basic first aid and CPR, depending on area of assignment. + Being able to obtain Early Intervention Case Manager certification through DBHDS within first 30 days of employment is preferred. + Signing Bonus: This position is eligible for a one-time $5,000 signing bonus. + Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking. + Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization. + Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union. + Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. + The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution. NOTE: The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions. 01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification. + I understand and will answer the following supplemental questions completely and thoroughly. 02 Are you a current or previous City of Norfolk employee? + Yes - I am a current City of Norfolk Employee + Yes - I am a previous City of Norfolk Employee + No - I am not a previous or current City of Norfolk employee 03 The expected hiring salary range for this position is $46.589-$53,577. Are you willing to accept this salary if selected to hire? + Yes + No 04 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A." 05 Please select the highest level of education you have completed. + High School Diploma/GED + Associate's Degree + Bachelor's Degree + Master's Degree or higher 06 Is your degree in a human services field or related field? (i.e. Psychology, Sociology, Social Work, Counseling, etc.) + Yes + No 07 How many years of case management experience do you have? This includes linking, monitoring, and advocating for clients + No Experience + Less than 2 years of experience + 2-3 years of experience + 4-5 years of experience + 6 or more years of experience 08 Have you ever worked as a Service Coordinator in an Early Intervention (Part C) program? + Yes + No 09 Do you have case management experience working with families who have children with developmental delays? + Yes + No 10 Please select all Microsoft products you are proficient in using + Microsoft Word + Microsoft Excel + Microsoft Outlook + Microsoft Teams + PeopleSoft + Laserfiche 11 Do you have a valid driver's license? + Yes + No 12 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment. 13 Please indicate your veteran status. (A copy of your long form DD-214 may be required) + I am not a Veteran + I am a Veteran + I am a Disabled Veteran Required Question Agency City of Norfolk Apply Please verify your email address Verify Email