UPMC Western Behavioral Health is hiring Service Coordinators in the Pittsburgh area!

As a Service Coordinator, you will specialize in connecting clients with community resources. Although this role offers a hybrid work model, allowing you to complete administrative tasks either at home or in our office, with minimal need to visit the office, the majority of the work is down in the community meeting with clients in their home or other agreed upon locations. After six months of employment, you can enjoy flexible scheduling, including the option of working four ten-hour shifts. Mileage and parking reimbursement are provided.

The schedule for this position is 8:30 AM to 5:00 PM, with occasional evening hours depending on client availability. Additionally, this position is eligible for the Behavioral Health fellowship program, which offers up to $25,000 towards bachelor’s degree student loan repayment or up to $45,000 towards master’s degree student loan repayment.

This position is eligible for a sign-on bonus of $3,000 for an 18-month work commitment!

Responsibilities:

Service Coordination

Advocate for individuals to access necessary services Ensure monthly contact and provide comprehensive service coordination Facilitate service planning meetings Communicate expectations and ensure service coordination

Assessment and Evaluation

Assess strengths and needs through interviews and reviews Evaluate services and review cases with relevant parties

Relationship Management

Develop and maintain relationships with individuals and their support networks Serve as the primary resource for individuals and families

Training and Development

Attend training programs for best practices Foster a cooperative agency culture and participate in projects Coordinate mental health services as part of a treatment team

Community Engagement

Promote collaborative service planning Maintain a catalog of community resources Encourage recovery and community inclusion

Record Keeping and Compliance

Keep accurate records of activities Provide culturally competent services

Direct Service

Utilize at least 55% of time in direct service Participate in On-Call Service