Welcome page Returning Candidate? Log back in! Service Delivery Manager Job ID 2024-5407 Job Locations US-Remote-United States Overview

TISTA Science and Technology Corporation is currently looking to hire a Service Delivery Manager to join our team.

 

At TISTA, we are dedicated to pushing the boundaries of technology to develop innovative solutions. Our team is comprised of passionate, talented professionals who are committed to making a meaningful impact.

 

Why you’ll love working at TISTA:

Comprehensive Benefits: Paid Life Insurance, Short-term & Long-term Disability, 401K Match, health, dental, vision, an Employee Assistance Program, Military Leave, and more!Flexible Work Arrangements: Remote Working OptionsProfessional Growth: Tuition Reimbursement Training/Certification opportunities Inclusive Culture: Thrive in a vibrant, inclusive company culture that values collaboration, diversity, and work-life balance.

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Responsibilities Help oversee and drive large and complex projectsProvide applications systems analysis with long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resourcesAnalyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project.Mastery of complex facilitation and dependency management techniques (cross-team, cross-department)Drive cross-team, departmental impediments, planning, collaboration, and coordinationCreate, curating and managing initiatives in partnership with our stakeholdersDrive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc) to identify areas of opportunityCollect, analyze and measure process data, to initiate sustainable business practices and procedures and drive continuous improvement and reporting to senior leadership and executivesWork across stakeholders and teams to continuously improveUnderstand domain architecture and upstream/downstream dependenciesStay current on domain architecture targets to support the program in risk managementProvide regular and open communication across the program and stakeholders for transparency and awareness of progress and impedimentsHelp establish a governance structure where decision-making is weighted toward empowered teamsManage/Deliver all key artifactsTrack key delivery dates across multiple, ongoing work streams in order to view statuses of complex projects on micro and macro scale Qualifications At least 7 years of industry experience in Technology Delivery software or infrastructure At least 4 Years of Agile experience At least 2 year of agile coaching experience At least 2 years of people management experience 

Education:

Bachelor's DegreeScrum Alliance CSM, CSP certification, PMI’s Agile Certified Professional (ACP) or similar certification 

Clearance:

Successful candidate is subject to a background investigation by the government and must be able to meet the requirements to hold a position of public trust

Location:

Remote, USA

 

Salary Inforamtion: 

The pay for this position ranges from $100,000 to $140,000. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as bonuses.TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

TISTA Science and Technology Corporation, a CMMI Maturity Level 3 company, focuses on delivering information technology and professional services to Federal and State agencies. TISTA is recognized in 2019 by Inc. 5000 as one of the fastest-growing private companies in the US. TISTA is also a recipient of 2019 Top Veteran-Owned Companies by the Washington Business Journal. TISTA also received a 2018 Moxie Award in the GovCon category.

Here at TISTA Science and Technology, we value Veterans and encourage all to apply!
#thinktista #tistacares #tistavaluesvets

Employment Transparency:
TISTA is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of TISTA to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. TISTA will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants.

The EEO is the Law poster is available here, and the poster supplement is available here.
The Pay Transparency Policy is available here.

Tista is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to recruiting@tistatech.com or call (301) 968-3420 and let us know the nature of your request and your contact information.

TISTA is a federal contractor and is subject to the federal contractor COVID requirements under the new FAR/DFARS clauses and must comply with the incorporated Guidance.

If the candidate is hired to perform work on or in connection with one of TISTA’s federal contracts, TISTA is contractually obligated to ask the candidate to verify and show proof of vaccination status and the candidate will be required to comply with mask and social distancing requirements imposed by the FAR/DFARS as well as any additional requirements imposed by TISTA’s customers for any required onsite work.