Job Description Insight Global is seeking a Service Design Strategist to join a consumer facing design team. This team will be working to support a recently launched initiative aligned to a customer centric portfolio, so candidates must have a strong understanding delivering design work focused on customer centricity. We are seeking a candidate with a background in service design and strategy who has end to end experience with UX design and understand customer market insights. This candidate will be supporting stakeholder relationships across multiple business units and teams to gather insights and then synthesize and analyze the data to come up with design recommendations for product groups. Candidates will be designing system based blueprints, creating complex journey maps based on their discovery of how consumers use the companies digital products, and creating artifacts. This candidate will be a key part in representing the Product Design team to help facilitate alignment on design solutions for tough challenges, design share sessions, create taxonomy changes and align strategies that support the flow of customer activities and journey touchpoints. Candidates should have a strong background understanding large ecosystems of customer facing products, as well as established relationships cross functionally to help others understand design in the product lifecycle. This candidate should be curious, ask great questions, function both collaboratively and independently, as well as be comfortable with outreach and organization of multiple groups. This role will require some hands on design, such as quick mockups, information architecture, wireframes or flow diagrams that would be implemented in slides and shared internally to help explain the design problem or solution to other stakeholders. This role will require design chops and will not be focused on the visual/UI aspects of design. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5+ years of Service Design, Design Strategy or UX Design experience Experience with strategy sessions and working with stakeholders, building stakeholder relationships to align on design initiatives and decisions Strong understanding of Service design and UX processes Hands on with system based blueprints, journey mapping and flows, information architecture Hands on building Google Slide decks to present design findings, solutions and story tell to other stakeholders so they understand the design ecosystem Understanding of customer facing products and product taxonomy Knowledge of customer centricity Portfolio with up to date work that shows process and full work flow Data skills with excel workflows Knowledge of go to market strategies from a design perspective null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.