Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
The Designer I consults internally with the departments, divisions and committees across the clinic looking to innovate the delivery of Mayo's health care services.
The Designer uses the human-centered and participatory methods of "Design Thinking" to identify unmet patient, provider and institutional needs and creates new service concepts or business strategies to better meet those needs. These methods include: conducting observational research, interviews and workshops; undertaking internal and external research activities; generating conceptual frameworks and formulating insights related to the synthesis of the research data; communicating findings and concepts to project sponsors in a clear and compelling visual manner.
Most projects will be cross-functional in nature, involving split or shared responsibility and problem solving with disciplines and personnel from other areas.
The designer is an integral team member who works both independently and collaboratively through each phase of the project with other designers and project participants.
Qualifications
Note: Visa sponsorship is not available for this position. Must be US citizen, permanent resident, refugee, or asylee.
Master's degree in interaction, graphic or industrial design; communication; or other related field and 1 year of experience managing design projects, teams, or other creative endeavors OR Bachelor's degree in interaction, graphic or industrial design; communication; or other related field and 3 years experience.
Demonstrated knowledge of "Design Thinking" and/or design research tools and methods. Must develop and maintain an understanding of major operating systems and overall policies, procedures and objectives of the institution. Excellent interpersonal skills to include presentation, negotiation, persuasion, team facilitation and written communications skills are required. Candidates must have a personal plan for professional development to maintain and update his/her skills, methods and tools. This plan should be aligned with the needs of the individual, the division and the strategic plan for Mayo Clinic.
Designer must have ability to independently manage a varied workload of projects with multiple priorities. Must be able to prioritize work that is assigned by the Section Head or requested by a customer through brief outline of the nature of the problem and the overall urgency. Must be capable of consulting, designing/conducting studies, and developing/implementing solutions (problems involve analytical and creative elements) for issues with significant financial and operational impact to the organization. The incumbent's recommendations may strongly impact clinical and administrative operations and may result in the institution incurring significant expense for the purchase of new equipment/software, hiring of additional personnel, or remodeling/designing facilities. As the work is complicated by an environment of multiple projects having high priority and resistance to change; strong time management skills and sound judgment are required.
Creative problem solving skills
A curious mind and an enthusiastic work ethic
Experience in design planning and design research methods
A passion for enriching the design process with meaningful research
Comfort with ambiguity and complex problems
Ability to work effectively with a wide variety of professionals/disciplines
Demonstrated project management ability
Ability to make rough interactive prototypes
Proficient in InDesign, Photoshop, Illustrator, Flash and/or Dreamweaver
Ability to articulate the meaning of your work to colleagues and clients through formal and informal presentations
Exemption Status
Nonexempt
Compensation Detail
$34.91 - $52.39 per hour; Education, experience and tenure may be considered along with internal equity when job offers are extended.
Benefits Eligible
No
Schedule
Part Time
Hours/Pay Period
0.0004
Schedule Details
No defined schedule/Flexible hours
Weekend Schedule
No defined schedule/Flexible hours
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Stephanie Baird