Description We are offering an exciting opportunity for a Service Desk Analyst in BROOMFIELD, Colorado, United States. The selected candidate will be engaged in tasks related to Microsoft 365, active directory, azure, and hardware. This role involves creating knowledge-based articles and working with virtual phone systems. Responsibilities: • Provide support for Microsoft 365 queries and issues • Manage and monitor active directory services • Handle tasks related to azure technologies • Create and update knowledge-based articles for users • Troubleshoot and resolve issues related to computer hardware • Work with virtual phone systems to manage customer inquiries • Develop and manage Android applications • Handle tasks related to Cisco and Citrix technologies • Manage Mac computers and Apple devices • Perform configuration management and deployments • Provide support for Microsoft Office 365 queries and issues. Requirements • Minimum of 2 years of experience as a Service Desk Analyst or in a similar role • Proficiency in Android Development • Demonstrable experience with Cisco Technologies • In-depth knowledge of Citrix Technologies • Familiarity with Mac Computers and their operating systems • Strong understanding of popular software technologies • Experience with Active Directory and its functions • Ability to troubleshoot Apple Devices • Solid understanding of Computer Hardware • Proficiency in Configuration Management • Experience in Deployments • Proficiency in popular office software suites • Excellent problem-solving and communication skills • Ability to work in a team and independently when required • Bachelor’s degree in Information Technology, Computer Science, or a related field. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .