UC Health is hiring a Full Time Service Desk Specialist for the IS&T Department The Specialist is responsible for receiving customer calls to the centralized UC Health Service Desk pertaining to UC Health standard hardware/software/accounts or networking problems. Provide basic to mid-level support for customers technical problems and facilitate communication to other IS&T groups (Tier 2 support), when that expertise is needed. Perform Data Center batch jobs, file transfers, backups and secure backup media, monitor systems, data center environment and perform assigned tasks. About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. About Us About the Team