Chantilly, VA, USA
19 hours ago
Service Desk Support (Mid)
Kforce has a client that is seeking a Service Desk Support (Mid) in Chantilly, MO. Duties Include: * Service Desk Support provides support to end users on a variety of issues * Identifies, researches, and resolves technical problems * Responds to telephone calls, email, and personnel requests for technical support * Documents, tracks, and monitors the problem to ensure a timely resolution * As a Service Desk Support, you will ensure that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately * Serve as the first point of contact or troubleshooting hardware/software PC and printer problems
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