A client of Insight Global is looking to hire a Service Desk Technician to join their Integrated Operations Center. This team specializes in level 1 and some level 2 triage and is the first level of escalation for all IT issues. The right candidate will be looking to learn, excel, and grow on this team with excellent communication and customer service skills coupled with an understanding of the importance of service desk's role in the organization. The role will entail being onsite 5 days a week for the training period, and then will move to a hybrid work environment.

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