Category: Kalmar Facility: Service Location: Chwaszczyno, pomorskie, PL Service dispatcher Purpose of the position Planning and accounting for the work of service technicians Main tasks and responsibilities + Daily planning of service activities, maintaining contact with service technicians, and ensuring the availability of resources necessary for order execution. + Acquiring knowledge and skills related to the tasks performed and sharing them with others. + Managing reports, including preparing orders for invoicing and submitting required parts for ordering or offering based on the reports. + Reporting service time. + Work in Progress (WIP) management – monitoring and ensuring the closure of service reports. + Ensuring safe and hygienic working conditions for service technicians, implementing preventive health and safety measures in collaboration with external organizations, the Service Manager, and the Delivery and Service Specialist. + Collaborating closely with the Service Manager. + Adhering to Kalmar's rules, regulations, and values. + Complying with supervisor instructions related to work, provided they are consistent with the law and the employment contract. + Engaging in continuous improvement to enhance the quality of service work. + Maintaining a high standard of work and demonstrating a professional approach to tasks. + Performing duties conscientiously and carefully. + Ensuring good organization and cleanliness in the workplace. + Continuously improving personal qualifications and working methods. + Taking care of entrusted company property. + Actively participating in inventories and stock-taking activities. What you’ll need to succeed Essential: + Education:Higher education. + Experience:Minimum 2 years. + Qualifications: + Category B driving license. + Skills: + Proficiency in computer use, Google tools, SAP, Salesforce, and industry-specific applications. + Communicative knowledge of English. + Ability to work in a team. + Personal Attributes: + Reliability, attention to detail, focus on quality, and teamwork. + Special Skills/Competencies (based on position needs): + Familiarity with construction, technological, and operational documentation. Desirable: + Education:Higher education. + Experience:Minimum 4 years. + Qualifications: + Category B driving license. + Skills: + Proficiency in computer use, Google tools, SAP, Salesforce, and industry-specific applications. + Communicative knowledge of English. + Ability to manage a team of mobile service technicians. + Personal Attributes: + Willingness for further professional development and self-education. Interested to join? We look forward to receiving your CV. If you have any questions, don't hesitate to contact the recruiter at:ireneusz.iskra@kalmarglobal.com