Key Responsibility岗位职责:
Responsible for repair and calibration of electronic measuring instruments (Fluke brands), by analyzing and identifying instrument failures, performing repair/ calibration/adjustment process. Ensure on time deliver the instruments to customer with high quality.负责电子测量设备(福禄克旗下品牌)的维修和校准工作,通过分析和判断仪器的故障,执行维修,测试和调整方案。确保客户设备在规定的TAT内完成服务。
Maintain high-quality and efficient communication with customers, fully understand customer needs, provide customers with high quality products and services, and continue to improve customer satisfaction.与客户保持优质高效沟通,充分了解客户需求,为客户提供高质量的产品和服务,并持续提高客户满意度。
Manage equipment/fixture/tool management through using MET CAL or other application software, initiate calibration and repair requirements, propose analysis and solutions for OOT equipment, and ensure the equipment in effective working condition.设备/夹具/工装管理,利用测量设备管理系统或者其他应用软件,发起设备的校准和维修需求,对于超差设备提出分析和解决方案,确保测量设备处于有效的工作状态。
Create a good way of cross-functional cooperation and communication, and work closely with CSR/Parts /Logistic department to ensure that instruments are delivered to customers in the best quality and shortest TAT.营造良好的跨部门合作沟通方式,密切与CSR/Parts/Logistic部门合作,确保仪器以最好的质量和最短的时间交付给客户。
Developed Kingdee Cloud system operation, according to the repair requirements, initiate and establish parts needs information and manage the service location.基于金蝶云星空开发的应用系统操作,根据维修需求,发起和建立物料需求信息和管理维修过程单元的系统操作。
Responsible for analyzing and improving the quality of repair/calibration process, preventing quality problems, put advising on instrument application and maintenance through cooperation with Global and Regional quality and engineering teams to reduce quality PPM and agreed service instrument failure rates.负责分析和改进维修/测试/校准过程质量,预防性质量问题发生,通过与Global和Regional质量和技术团队合作,为客户提供仪器使用和保养方面的建议,降低质量的PPM和合约内的仪器故障率。
Use FBS tools to continuously improve safety, quality, delivery and productivity in order to consistently meet customer expectations.运用FBS工具持续改进安全,质量,交付,成本及效率,以实现持续满足客户的期望。
Strong driving force, long-term effective play of subjective initiative, use various resources to learn more product knowledge and skills, understand the latest product and service needs, provide the training and sharing aim to raise the service capability for self and team.具备强大内驱力,长期有效发挥主观能动性,利用各项资源学习更多的产品知识和技能、了解最新的产品服务需求,培训和分享知识和技术,提高自身和团队的产品服务能力。
QUALIFICATIONS岗位要求:
Bachelor’s degree or above in electronic engineering or similar major and more than 2 years’ relevant work experience;电子工程或类似专业本科及以上学历以及相关行业2年以上工作经验.
Ability of understand and analysis electrical/electronic diagram, ability of repair instrument on board and component level.具备理解和分析电气/电子图的能力,具备板级和元件级维修仪器的能力;
Hands on the repair and calibration of typical electronic measuring instruments, such as digital multimeter, calibrators and other general purpose instruments熟悉典型的电子测量测试仪器的维修和校准方法,如数字万用表,校准源等通用测量仪器.
Ability to understand and predict customer needs is preferred.具备了解和预测客户需求能力者优先.
Integrity, sincerity, good teamwork ability.正直,诚恳,良好的团队协作能力.
Strong willingness to learn and fast learning ability, able to actively and continuously learn, improve professional skills, communication skills.强烈的学习意愿和快速学习能力,能够积极主动的不断学习,提升专业技能、沟通能力.
Be good at English listening, speaking, reading, and writing.具备良好的英语能力。
Will be preferred for well know lean concept.了解精益理念者优先
Also preferred while with metrology knowledge background.具备计量方面知识或经验者优先
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
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