This position reports to
Service Manager
Your role and responsibilitiesIn this position, you can expect the exciting opportunity to carry out service work with different requirements on your own responsibility – always in line with our high ABB standards for processes, quality and safety. In doing so, you will use your skills in a targeted manner with a \"first-time-right\" approach and be in daily contact with our customers.You will have the chance to demonstrate your expertise by taking responsibility, showing a strong sense of priorities and completing your tasks with care and commitment. Look forward to a varied job in which your commitment will be appreciated and encouraged!You will be mainly accountable for:• Working with the customer primarily in the areas of troubleshooting, commissioning, preventive maintenance, and retrofit & upgrade to identify opportunities to improve customer operations and eliminate weak points.• Perform field service tasks, identify technical issues, and perform analysis through remote or on-site activities in service categories and products .• Workshop repairs and remote support in the team• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.• Coverage of remote condition monitoring as well as telephone technical customer support. • Service assignments throughout Germany and on-call duty together with colleagues
Qualifications for the roleHTL technical college or HTL Matura level or a corresponding apprenticeship, preferably in the field of mechatronics, electrical engineering or communications engineering Professional experience in the fields of electronics, electrical engineering and drive technology is advantageous, but not mandatory.Driver's license (B)Fluency in German and technical English, both written and spoken is mandatory High willingness to travelCustomer and problem-solving, resilient, team-oriented, flexible and independentActing independently with a keen sense of your colleagues and the business – in line with our ABB core values of safety and integrityStays abroad of several days (training, missions) are not the rule, but they are always possible.
More about usABB Motion provides pioneering technology, products, solutions and related services toindustrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.You can expect a challenging and varied job in an international environment south of Vienna. You will work in a dynamic team with flexible working hours in a flexitime model. We offer a very high level of training and further education, performance-related pay, various social benefits and the opportunity to act and act independently and on your own responsibility. In addition, we offer you extensive benefits such as the possibility of working from home, meal allowance, company pension scheme, employee benefits, health measures, a stock participation program as well as marriage and birth donations and a gender-neutral parental leave program. In addition, we offer our own company car park at the Wiener Neudorf site, as well as a transport subsidy and a canteen.For this position, a KV minimum basic salary (employees in the electrical industry, as of May 2024) applies from EUR 46.200 gross with an employment volume of 38.5 hours per week. Depending on qualifications and experience, there is a willingness to overpay collective bargaining.We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory